Frank Perez | Page 16

This dealership - Ken Garff - is the best I have ever worked with. The personnel across the board are professional, knowledgeable, friendly, but most of all they work as a team. As a non- mech, non- te worked with. The personnel across the board are professional, knowledgeable, friendly, but most of all they work as a team. As a non- mech, non- techi, I have to put my faith and trust in a team that knows what is needed and not afraid to express the options available. I know I can trust the members of this team and that means a lot. In particular, a shout out to Josh, Frank, Kyle and Dino on the Service side, Justin over in Collision and Tyler and Matt in Sales. More

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Kyle and Frank performed the assessment quickly and fixed the immediate problem swiftly. My brakes are working good. There were other items that they recommended should be done, unfortunately we have to wait the immediate problem swiftly. My brakes are working good. There were other items that they recommended should be done, unfortunately we have to wait and knock them out one at a time. Simply just because other expenses were piling up and appreciate the willingness to work on what could be done at this time. Kyle was cool to work with so I definitely will be back to catch up on some of the other items. Good service! More

by genriqz Verified Customer Verified Customer

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When I made my appointment the prices were given to me and that's how I decided to go there rather than somewhere else. When I got there the prices were significantly different and I was being pushed to b and that's how I decided to go there rather than somewhere else. When I got there the prices were significantly different and I was being pushed to buy a set of oil changes. Despite Frank 'under charging me' it ended up still coming out to several dollars more than was expected from checking in online. More

by wahodges411 Verified Customer Verified Customer

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Easy to work with, always prompt, good service. The service I receive there makes me want to purchase my next car from them too. The service I receive there makes me want to purchase my next car from them too. More

by luckymelissa Verified Customer Verified Customer

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I needed them to troubleshoot a rattle and they did a great job. They fixed the rattle and it's been two weeks and still no rattle. great job. They fixed the rattle and it's been two weeks and still no rattle. More

by JEFFREYSBURCHELL Verified Customer Verified Customer

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Frank was an amazing help to me, especially since it was my first visit to this particular dealership. He was very friendly and very knowledgeable. I will definitely be back! my first visit to this particular dealership. He was very friendly and very knowledgeable. I will definitely be back! More

by qball728 Verified Customer Verified Customer

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Always a good experience and the work is excellent. The service reps are are very friendly and helpful The service reps are are very friendly and helpful More

by goortman Verified Customer Verified Customer

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Ken Garf in Riverdale serviced and repaired my car in a timely manner. They provided me with a car to drive while they fixed mine because I had waited for a while for the part to arrive, this was no fault timely manner. They provided me with a car to drive while they fixed mine because I had waited for a while for the part to arrive, this was no fault of theirs but due to Honda’s shortage, but Ken Garf took care of me as a loyal customer. They sent me a video detailing what they did to fix it. Excellent service. More

by Donna Roylance Verified Customer Verified Customer

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Frank was very helpful and understanding with my situation. He has good communication skills. Thanks situation. He has good communication skills. Thanks More

by Florlopezc Verified Customer Verified Customer

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I have never had any issues previously, but my simple oil change today took 2.5 hours. The rep was very friendly and apologized for the wait, but still. change today took 2.5 hours. The rep was very friendly and apologized for the wait, but still. More

by robbietyhicks Verified Customer Verified Customer

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