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Frank Perez
Refer Me
670 Reviews
670 Reviews
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670 Reviews of Frank Perez
April 08, 2019
Great Service! The preventative maintenance services received were well explained & I got everything I asked for. Thank you for supporting your military troops with The preventative maintenance services received were well explained & I got everything I asked for. Thank you for supporting your military troops with the military discount! More
by Mr. Rose
Verified Customer
Helpful 
April 08, 2019
Great This place is always consistent and I enjoy working with the people I have encountered. Thanks for making me feel welcome and taken care of. This place is always consistent and I enjoy working with the people I have encountered. Thanks for making me feel welcome and taken care of. More
by BWHARDEE
April 08, 2019
Review Our service person Frank was great to work with. He was good about explaining things. And took good care of us when we had a problem. Our service person Frank was great to work with. He was good about explaining things. And took good care of us when we had a problem. More
by Limoroy
April 06, 2019
Airbag replacement Thought they would replace them all. Just the passenger side. Left a dent in the dashboard. This is the sound negative experience with this dealershi Thought they would replace them all. Just the passenger side. Left a dent in the dashboard. This is the sound negative experience with this dealership. More
by Nick
April 06, 2019
Always pleased I am always pleased with the service department at Ken Garff in Riverdale. They always seem to go the extra mile to make sure I am satisfied. I am always pleased with the service department at Ken Garff in Riverdale. They always seem to go the extra mile to make sure I am satisfied. More
by Jroush
Other Employees Tagged: Suda Thirakul
April 01, 2019
Poor service Have taken my new car twice for oil change and tire rotation. Included was a car wash. 1st time there was axle grease around driver door handle and ha Have taken my new car twice for oil change and tire rotation. Included was a car wash. 1st time there was axle grease around driver door handle and hatch back opener handle. Plus, I trusted them to check tire pressure. But they overinflated them. On this last visit, they noted that tires were overinflated and nearly worn to wear bars on the center of tread. Plus they said the oil change was not due, because the oil life indicator showed 60%. However, the service due sticker they put in the window was past due for service. Seems factory reccomends 10k miles, but sticker was for 5k. Not happy with this sloppy attention to detail. More
by Goldburg
Other Employees Tagged: Rick Johnson, Josh Caldwell, Alex Ruiz , Merissa Cook, Robert Short, Suda Thirakul
April 01, 2019
Quick, honest, and excellent service! my go-to place for Honda service! fast, friendly, honest, and reliable maintenance for my Accord. will be missed when I move to AZ in the spring. my go-to place for Honda service! fast, friendly, honest, and reliable maintenance for my Accord. will be missed when I move to AZ in the spring. More
by benjamin.hewitt
March 31, 2019
Took good care of us Since we purchased a Pilot from them we’ve had our vehicle serviced by them. They’ve taken good care of us and would do business with them again. Since we purchased a Pilot from them we’ve had our vehicle serviced by them. They’ve taken good care of us and would do business with them again. More
by Mohonrimo
March 29, 2019
Left me without any updstes At first I was highly impressed. I had a number I could message that would message me back, I got a video from the technichian, very good communicatio At first I was highly impressed. I had a number I could message that would message me back, I got a video from the technichian, very good communication. The problem is, the technichian left the company and my car just sat there without any work being done, and without anyone notifying me so the 3 days my car was there, it was literally just sitting there. I wish someone would have reached out. When I reached out to them, I was told the technichian was off that day. Someone called me back HOURS later and were clearly reading from the computer without knowing anything about what was happening with my car. They said they'd have the work done in 1 hour. I got there 1 hour later and still had to wait 40 minutes for them to finish. Then they skipped the car wash to get it to me since they ran out of time. All.of this, despite the fact that they had my care over 3 days!!!!! I will never be back. When I was explaining my frustrations to the last person, all I got was ok here are your keys. More
by MrsB
Other Employees Tagged: Alex Ruiz , Jared Dille
March 29, 2019
Oil change and tire rotation Very easy to make a appointment and get my oil changed and switched out my winter tires/wheels to my stock tires/wheels. They had my service done in t Very easy to make a appointment and get my oil changed and switched out my winter tires/wheels to my stock tires/wheels. They had my service done in the time that they promised me. More
by BRENT
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