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Frank Trotta
Frank Trotta at Rallye BMW

Frank Trotta | Page 12

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
544 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

544 Reviews

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544 Reviews of Frank Trotta

November 22, 2024

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Employee Rating

Professional fast and efficient! Everything always goes smoothly! I am well out of warranty but bring my car here for all servicing. More

by LISAGRACENOLAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Nov 22, 2024

Rallye BMW responded

Thank you for your continued trust in Rallye BMW! We're delighted to hear that our team consistently provides professional and efficient service. We look forward to keeping your car running smoothly for many more miles!

November 10, 2024

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Outstanding service and professionalism at its finest. Frank, is such a pleasure to deal with. I'm glad he is back and hopefully here to stay More

by Dennisb76
Service Price Transparency
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Recommend Dealer
Yes
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Nov 11, 2024

Rallye BMW responded

Dennis, we're delighted to hear that Frank made your experience at Rallye BMW exceptional. Thank you for sharing your positive feedback!

November 09, 2024

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service dept needs help, it needs organization as well as delivery your car on time. More

by JRSINC
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Service Time
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Recommend Dealer
No
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Nov 11, 2024

Rallye BMW responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here and collect some information so that we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 09, 2024

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The whole staff is amazing and Anthony always makes sure that the customers needs are met More

by RLSETHI.RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Nov 11, 2024

Rallye BMW responded

We are glad to hear that Anthony has always provided top-notch service. Thanks for trusting Rallye BMW with your automotive needs!

November 08, 2024

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Great service all around! People are great dealership great service was fast and efficient! Eccellent More

by edevangelista
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo the best.

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Nov 08, 2024

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW provided fast and efficient service. We appreciate your support and look forward to serving you again in the future!

November 07, 2024

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Great ,Anthony persaud help us a lot . Great guy . The best. If we need something we will be back More

by IOANNA2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Nov 07, 2024

Rallye BMW responded

We're glad to hear Anthony was a huge help during your visit to Rallye BMW, Ioanna. Thanks for taking the time to acknowledge his efforts!

November 06, 2024

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Always a pleasant experience dealing with the folks at Rallye. Sales, Service and the rest of the Teams are always very helpful. More

by shaun.noorhassan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nico Rutella, Cosmo Laurino

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Nov 06, 2024

Rallye BMW responded

Shaun, we're delighted to hear that you've consistently had pleasant experiences with our team at Rallye BMW. Thank you for your kind words and support!

November 06, 2024

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Frank is always a pleasure to do business with always gets the job done and is super professional More

by prncolodan
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Recommend Dealer
Yes
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Nov 06, 2024

Rallye BMW responded

Thank you for reviewing Frank and Rallye BMW! Take care!

November 01, 2024

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Always great service and sales. People are always nice and accommodating. We have been customers for 25 years More

by EBORTNICKNY
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams , Kevin Juman

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Nov 01, 2024

Rallye BMW responded

Thank you for your loyalty and kind words about Rallye BMW! We're delighted to have served you over the years, and we look forward to many more.

October 27, 2024

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Employee Rating

Frank is great to work with, very considerate and diligent. Always a pleasure working with him More

by JAMESM.WHITE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Oct 28, 2024

Rallye BMW responded

Frank will be touched by this high praise. Thanks for putting your trust in the Rallye BMW team, James!

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