Frank Trotta | Page 37

Awesome service. Great dealership and Frank Trotta is a great service advisor. I always get great service at Rallye. Great loaner fleet and quality of work done. great service advisor. I always get great service at Rallye. Great loaner fleet and quality of work done. More

by Valentine Douglas Verified Customer Verified Customer

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I just relocated to NY from CA. I thought the dealership I frequented there in Berkeley was tip top -and then O visited Rallye BMW. From the moment I warily stepped inside for my first service-I was impres I frequented there in Berkeley was tip top -and then O visited Rallye BMW. From the moment I warily stepped inside for my first service-I was impressed. From the knowledgeable staff to the amenities-from the overall polished look of the place to the uniforms-this dealership is amazing. You’re greeted at service by individuals who take care in your presence to make you feel welcomed and secure. Your car is whisked through into the service bay, and your issues are carefully discussed. Even without an appointment-you’re treated with kid gloves. Even the car wash was pristine-my two-year old X1 looked brand new inside and out! I recommend this dealership-especially it’s service department, highly. The follow-up is great-it’s all about the attentiveness to detail. If I didn’t have a BMW - I’d go and purchase a vehicle here-and I already know where my next BMW is coming from! I visited another BMW dealership in the boros -absolutely no comparison. Everyone at Rallye has shown me nothing but respect, courtesy, and professionalism. Kudos to the work ethic-and I look very forward to my next service appointment!!! More

by wordsorcerer Verified Customer Verified Customer

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Fixed a problem very fast. Everything went smooth than I expected. Got the loaner's vehicle with the car that I wanted to drive. Thanks. expected. Got the loaner's vehicle with the car that I wanted to drive. Thanks. More

by KBR8023 Verified Customer Verified Customer

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I’ve now bought and leased a car from Rallye’s Bert Vargas. Both transactions were seamless thanks to his professionalism! Everyone has been knowledgeable and personable, in their field, in both sales Vargas. Both transactions were seamless thanks to his professionalism! Everyone has been knowledgeable and personable, in their field, in both sales and service! I look forward to continuing my service needs in the hands of Frank Trotta and Chris Blanco. More

by Rbruno1 Verified Customer Verified Customer

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Amazing service as always, best BMW dealership Working with Frank to service both of my BMW's has always been an amazing straight forward process. He is very clear on what the vehicle needs and alw Working with Frank to service both of my BMW's has always been an amazing straight forward process. He is very clear on what the vehicle needs and always willing to answer any questions More

by jlam3 Verified Customer Verified Customer

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Rallye Is Consistently Excellent We recently bought a 2020 BMW X3 at Rallye. This is the 3rd BMW that we've purchased here and their courtesy, knowledge and competitiveness has consi We recently bought a 2020 BMW X3 at Rallye. This is the 3rd BMW that we've purchased here and their courtesy, knowledge and competitiveness has consistently been first rate. Their showroom is comfortable and functional and the personnel are personable and knowledgeable. Our salesman, David Yavel, was extremely courteous, fair, open and honest. I especially appreciate the courtesy, knowledge and expertise that I've experienced in the their service department while maintaining my previous BMWs. Whether it was an operational question or a troubleshooting problem, the service staff has been top notch and my service adviser, Frank Trotta, has always been courteous and extremely knowledgeable. He is a pleasure to work with. Terrence Palmer has always been the quintessential BMW "Genius" for our previous deliveries. More

by DAVDUR Verified Customer Verified Customer

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Great service with a smile My X5 needed service and I had a concern with a warranty concern. Frank Trotta our service advise was excellent... vehicle was in for a few days and D My X5 needed service and I had a concern with a warranty concern. Frank Trotta our service advise was excellent... vehicle was in for a few days and Dennis was right to to assit when Frank was out. Loaner was excellent. They always make their clients feel welcome and special. Vehicle was done and ready when promised Never an issue at Rallye especially when Frank and Dennis are there. More

by Rocco6578492 Verified Customer Verified Customer

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Brake service Frank is the best He always getting things done promptly and properly and tries to save you money. I always trust him to give me proper advice Frank is the best He always getting things done promptly and properly and tries to save you money. I always trust him to give me proper advice More

by PRAGNESHPATEL23 Verified Customer Verified Customer

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Excellent service. Frank is great and extremely diligent. Rallye service is the best. Frank and team were excellent and extremely diligent. Made sure they did a complete vehicle check and talked to me about a Rallye service is the best. Frank and team were excellent and extremely diligent. Made sure they did a complete vehicle check and talked to me about all the findings before doing anything. Much appreciated. More

by cgiese Verified Customer Verified Customer

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Frank and Gomez were very professional and took care of the Problem was taken care of very efficiently. Thank you and have a very Happy Holiday Season.Thanks for the free coffee and bagels and car wash! Problem was taken care of very efficiently. Thank you and have a very Happy Holiday Season.Thanks for the free coffee and bagels and car wash! More

by kdhanjal45 Verified Customer Verified Customer

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