Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!
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Write a Review544 Reviews of Frank Trotta
December 13, 2018
Always receive great service at Rallye Bmw Brought my X5 in to put on winter run flats and oil change. Was greeted right away and Frank Trotta my service advise came right out and set me up wi Brought my X5 in to put on winter run flats and oil change. Was greeted right away and Frank Trotta my service advise came right out and set me up with a loaner. Chatted with Dennis, Brendan and Gianni which is always a pleasure.... Vehicle was ready as promised and was washed and ready to go!!! Always a pleasure visiting Rallye BMW They always make me feel like a valued client and we receive friendly honest servic.... More
Other Employees Tagged: George Javier, Brandon Tibbals , Matthew Carlson, Gianni Marini, Dennis
December 10, 2018
Great service My sales person Jason Moy is always willing to walk extra miles to reach out a helping hand, whatever, whoever... The guy always meets me warmly My sales person Jason Moy is always willing to walk extra miles to reach out a helping hand, whatever, whoever... The guy always meets me warmly at the garage entrance More
Other Employees Tagged: Wallace Leung, Jason Moy
December 09, 2018
Why I do business with rally BMW. When I go to Rallye BMW for sales or service I feel very comfortable. They go the extra mile to treat their customers like family. This is why I lef When I go to Rallye BMW for sales or service I feel very comfortable. They go the extra mile to treat their customers like family. This is why I left another BMW dealership to do business with rally. More
Other Employees Tagged: Hasan Barakat , Jonathan Szypot, Chy Wiggan
December 09, 2018
The best Rallye BMW is the best service department in the country I guarantee it and I would bet on it, and I’m not talking about a service department that tak Rallye BMW is the best service department in the country I guarantee it and I would bet on it, and I’m not talking about a service department that takes in a max of 50 cars a day this department takes in over a 100 cars a day everyday always friendly always happy and willing to help anyone. If you don’t like there service there your the problem not them. More
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Brandon Tibbals , Rafael Correia, James DelVecchio, David O’Neill, Adam Romano, Jonathan Szypot, Chy Wiggan
December 01, 2018
Excellent job My car service was taken care of in a professional manner. I am satisfied with the service I received. Staff obviously experienced. Than you so very My car service was taken care of in a professional manner. I am satisfied with the service I received. Staff obviously experienced. Than you so very much More
Other Employees Tagged: Bret Hines, David Huang , James DelVecchio, Chy Wiggan, Sheneta and Gianni
November 20, 2018
Service Review Rallye BMW's service is second to none. They are always helpful, efficient and anxious to solve any problem I may have. I have owned many cars over Rallye BMW's service is second to none. They are always helpful, efficient and anxious to solve any problem I may have. I have owned many cars over the years, and the service from this dealer is by far and away the best I have ever experienced. More
Other Employees Tagged: Christopher Blanco , James DelVecchio
November 06, 2018
Thankful for a dealership like Rallye BMW I wouldn't go to another BMW other than this one. At Rallye, they make you feel welcome before you even get out of your car. The valet and service coo I wouldn't go to another BMW other than this one. At Rallye, they make you feel welcome before you even get out of your car. The valet and service coordinators are very polite and everyone seems to be working hard, which is very important to me. It made me feel comfortable leaving my vehicle in the possession of someone else other than myself. They made it clear that my car would not be washed after service as I requested although they do have a fabulous car wash on site where you can go visit 10am to 3pm during the week complimentary. I set an appointment with Dennis who is an excellent service advisor. Dennis made sure that all my concerns were documented correctly and even introduced me to the service manager Christopher Blanco who also made sure that all my concerns were met as I was dealing with a tough situation. I was stressed going in knowing I've been to other dealers in the passed and have not received even close the same customer service that rallye offers. I was contacted two days later that my vehicle was ready and picked up same day in a timely manner. I received my car back in the same condition as I left it in as I declined car wash. The technician Roy was also a big part in making my experience here amazing. I did not have to return my vehicle for any of the issues I had before or any new ones. He left a card in my car letting me know he was the one who worked on it. I will be returning as I believe this place is running a great honest business. I drive a 2011 BMW M3 and I sent feel comfortable bringing my car to other places. If you're looking for a place where you can trust, go to rallye bmw. More
Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Bret Hines, Brandon Tibbals , Matthew Carlson, David Diaz, David O’Neill, Chy Wiggan, Gianni
October 25, 2018
LOVE THIS PLACE! Love this dealership and all that work here! Never have an issue, WITH ANYTHING, and I always get exactly what I need done and very very timely man Love this dealership and all that work here! Never have an issue, WITH ANYTHING, and I always get exactly what I need done and very very timely manner! More

