Frankie Martinez | Page 11

Ive never been made to feel like I was family from the moment I walked in the door at any dealership ever, except here!!! From the front desk girls to my salesman Jason Sanchez and Frankie the manager, I moment I walked in the door at any dealership ever, except here!!! From the front desk girls to my salesman Jason Sanchez and Frankie the manager, I had a wonderful experience. Jason was sooo extremely patient with us being that I really didn't know what I wanted when I walked in. Frankie was very helpful breaking everything down when it came to the finance part to make sure I really understood what I was getting. Everyone was very nice and very helpful. I Loveee my new vehicle, and when its time to trade her in ill be back here for sure! The service dept and the tint guys are also really awesome and good at what they do! Very friendly and helpful.. Thank you Universal Hyundai More

by JSTRNADFL20 Verified Customer Verified Customer

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Universal Hyundai was very clean and very busy. Not a fault of the dealership, just a fact that the staff was working quickly to help those looking for a vehicle. Tony and Frankie pulled out all the stop fault of the dealership, just a fact that the staff was working quickly to help those looking for a vehicle. Tony and Frankie pulled out all the stops to find the vehicle we were looking for and I’m very pleased with the overall experience. More

by Dobber91 Verified Customer Verified Customer

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Waiting time is horrible, no courtesy, or special goodies for new customers, no willingness to help out, overall experience was very unprofessional. Trade in not even paid yet for new customers, no willingness to help out, overall experience was very unprofessional. Trade in not even paid yet More

by yeya-24 Verified Customer Verified Customer

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Great experience. Jason was friendly and worked to give options. I will recommend this dealership and expect to continue working you them. Opportunity for improvement: have a more private spaces during the options. I will recommend this dealership and expect to continue working you them. Opportunity for improvement: have a more private spaces during the negotiation. More

by npolverino Verified Customer Verified Customer

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Everything went very smooth thanks to Raul M. he explain everything and was patient. my experience was a positive one. I would recommend this dealership. everything and was patient. my experience was a positive one. I would recommend this dealership. More

by MMMEROLLO Verified Customer Verified Customer

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Pablo, Frankie and Jose were excellent in helping me get into my car. Loved the experience and will be back when needed. And will most definitely recommend to friends and family into my car. Loved the experience and will be back when needed. And will most definitely recommend to friends and family More

by BLUESCORPION0310 Verified Customer Verified Customer

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They are very good but they didn’t give me the cargo cover for my Santa Fe, I will like to get what I pay for cover for my Santa Fe, I will like to get what I pay for More

by NEL2030 Verified Customer Verified Customer

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My bien el trato de todo de Luis y frankie excelente service limpio Toro y el carro en my Buenas condicioemes todo muy bien hasta Robert el financista bella persona service limpio Toro y el carro en my Buenas condicioemes todo muy bien hasta Robert el financista bella persona More

by JCPEREZ1808 Verified Customer Verified Customer

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Great friendly service. Didn’t make me feel nervous or pressured and worked with me on different options to get what I was looking for. pressured and worked with me on different options to get what I was looking for. More

by BMONTALTO86 Verified Customer Verified Customer

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Great service, we found exactly the car we wanted for the price we were looking for! Fast, officiant, very professional! Michael showed us all the possible options and we got a perfect match! price we were looking for! Fast, officiant, very professional! Michael showed us all the possible options and we got a perfect match! More

by itonka Verified Customer Verified Customer

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