Frankie Martinez | Page 7
Sales Manager
Universal Hyundai
12801 South Orange Blossom Trail
Orlando, FL 32837
176 Reviews
Write a Review176 Reviews of Frankie Martinez
April 20, 2023
Assessed my needs and made a recommendation for a car to purchased. I am satisfied with the pick. purchased. I am satisfied with the pick. More
Other Employees Tagged: Simo Bassi, Giovanne Sanchez
April 20, 2023
Obviously my experience with universal Hyundai has been above and beyond my expectation. Between myself and my family we have bought six vehicles from universal Hyundai. And yes sales people very costumer' above and beyond my expectation. Between myself and my family we have bought six vehicles from universal Hyundai. And yes sales people very costumer's service friendly. More
March 29, 2023
I am very pleased and happy will all the service received at Universal Hyundai, Orlando Florida. Service is a little busy during maintenance appointments and needs different methods to achieve clients needs. at Universal Hyundai, Orlando Florida. Service is a little busy during maintenance appointments and needs different methods to achieve clients needs. However, being a a Hyundai client that buys new cars has been a great experience as it was with Carlos Morales who helped me a lot with his professionalism and customer care. More
Other Employees Tagged: Andres Garces , Carlos Morales 10 stars
March 19, 2023
As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! family. Michael went above and beyond understanding! More
Other Employees Tagged: Eric Kristan, Hector Riquel, Michael Hernandez
March 14, 2023
Horrible no me gusto el servicio el vendedor muy malo y no me gusto para nada no me gusto para nada More
Other Employees Tagged: Simo Bassi
March 14, 2023
I really wish I hadn’t have made this purchase. As if the that wasn’t enough, months later this purchase it is still haunting me. It’s come to my knowledge that the dealership put a paper tag in my As if the that wasn’t enough, months later this purchase it is still haunting me. It’s come to my knowledge that the dealership put a paper tag in my name even though I had my original tag, and it’s noted in my contract. So now I’m finding out that someone has been riding on this tag for months under my name racking up an outstanding balance on tolls and I can’t even get this rectified because I need to speak with someone at the dealer but of course they never answer or get back to you. Gina or whenever the person is will publicly respond to this comment as if my issue is going to be addressed but never actually call and handle the issue. So I’m likely going to have to take time and time off of work again to get this fixed. This is unbelievable. Never again. More
March 14, 2023
They were honest and kept their word. They gave us a good deal on our new Tucson. They gave us a good deal on our new Tucson. More
Other Employees Tagged: Ramces Rivera, Simo Bassi , Rhoda Allen, Kesia Rivera, Dustin
March 10, 2023
I am a Repeat Customer. ..And I love coming here for Service and My New Purchase. Excellent. ..And I love coming here for Service and My New Purchase. Excellent. More
Other Employees Tagged: Carlos Roman, Simo Bassi, Francisco Melendez , Robert Redford
February 05, 2023
This dealership is filled with nothing but con artists. They completely took advantage of me in my situation. I explained to them that my children and I were victims of physical and sexual violence and wer They completely took advantage of me in my situation. I explained to them that my children and I were victims of physical and sexual violence and were on the run. I had a newborn baby with me, and my 9 year old disabled daughter. After going back and forth with vehicles. I decided to get the 2018 Nissan Murano. First of all the vehicle is only valued at 18k. The dealership had it listed for 24k. Online at 22k. After going back and forth we agreed on 21k which is already 3k over market value. But I needed a reliable car and I had to leave with a vehicle. At this point my kids had been at the dealership for about 6 hours which is difficult for any kid. So I am on the phone trying to get insurance, back and forth with different companies, my mother etc. I go in to sign my papers as I’m feeding my son, my daughters blood sugar is low, and I’m one a 3 way conversation with my mother and insurance company-the price of the vehicle magically goes up from 21k-26k. HOW THE xxxx do you guys think it’s okay to do this to anyone. 26k for a 2018 Murano!!! I know you probably won’t even read this, and could care less about anyones experience. But you ALL should be ashamed for taking advantage of the fact that I had 40 things going on. The man never even showed me what I was singing! Yes this is my fault. Had I not had my kids and a million things going on this never would of happened. But I’d like you to put yourself in my shoes. 2 kids, no money, no home, no food. Literally buying a car big enough for my family to sleep in. So thanks Universal Hyundai for being a dealership full of skum xxxxxxxxxx. Who instead of trying to help me out. Decided to xxxx me over. More
January 30, 2023
The BEST dealership and sales person Antonio. ..I love my Kona..THANK YOU Universal Hyundai. ..I love my Kona..THANK YOU Universal Hyundai. More
Other Employees Tagged: Hector Riquel , Antonio Aponte

