4 Reviews
Write a Review4 Reviews of Franklin Kelly
November 13, 2025
Amazing service! Great people! Felt very respected and cared for! I would recommend for your vehicles needs. Great people! Felt very respected and cared for! I would recommend for your vehicles needs. More
Other Employees Tagged: Tony Black, Jim Crail, Denise Baker, Ian Tillman
November 11, 2025
I brought my vehicle in in late September October 10th, the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fi the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fixed. I don't know how this slipped through the mechanic. The guy in charge at the time told me how the mechanics suck there.And things always were returned, 2 weeks goes by.I call to see what's going on.I can't get through to anybody another week goes by so I finally decide to come in person. The guy's supposed to leave got fired or quit who was in charge of my truck. Nobody knew the truck was there to be looked at again. Now it's November 11th and I still have no word on my truck. The customer service here sucks the mechanics.Obviously don't know what the xxxx they're doing.I would not recommend this and they haven't even tried to make anything bright in this situation More
Other Employees Tagged: Paul Wilson, Jim Crail, Kim Boutell, Joseph Smakula, Sean Mangan, Laura McKinley, Marangelis Fontanez , Victoria Denis, Noah Linen
October 05, 2025
5 weeks service on my 2020 not fixed. no return call from manager Frank. Will not take my call at all. Charged me for my loaner. My truck is currently at another mechanic because spitzler no return call from manager Frank. Will not take my call at all. Charged me for my loaner. My truck is currently at another mechanic because spitzler won't fix my truck but they received $1700 from me. HORRIBLE More

