Gary Burke | Page 4

They are very nice people working their they help you with what you need I just walked out my car an one of people that worked their right away said what do you need help with an he helped me to the righ with what you need I just walked out my car an one of people that worked their right away said what do you need help with an he helped me to the rights place with getting my oil change they get a A More

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Lets be honest, Buying a car can be nerve wracking not only some dealerships are like walking into a building full of peronas...BUTTTT if you really want the Best Of The Best, then "Rocky Mount Chrysler only some dealerships are like walking into a building full of peronas...BUTTTT if you really want the Best Of The Best, then "Rocky Mount Chrysler Dodge Jeep Ram Fiat" is where you will find your self.. No-pressure, very Trust worthy,Professional, Polite, Attentive and the list can go on...I just purchased my "Second" 2019 Dodge and of course had a great experience yet again... Tony (sales manager) and Marissa (sales advisor) have become like Family they are absolutely amazing...The whole Team is just more then wonderful...They will always be my Number 1 pick when it comes to buying a Vehicle....Thank you All!!! Ashley W. Proud Owner of a 2019 Dodge Charger that I just Loveeeee. More

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Service Awesome and fast service for recalls that I needed to get done. I was out running errands and called to see if I could bring my truck in they said yes Awesome and fast service for recalls that I needed to get done. I was out running errands and called to see if I could bring my truck in they said yes and I went at 230pm and was out by 315pm. Thank you again. More

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HORRIBLE!!!! THIS IS THE WORST DAM DEALERSHIP IN ALL OF AMERICA!!!! HORRIBLE SERVICE JUST RIDICULOUS.. MANAGERS DO NOT CARE ABOUT YOU OR YOUR CAR, NEITHER DO THE E THIS IS THE WORST DAM DEALERSHIP IN ALL OF AMERICA!!!! HORRIBLE SERVICE JUST RIDICULOUS.. MANAGERS DO NOT CARE ABOUT YOU OR YOUR CAR, NEITHER DO THE EMPLOYEES.. PLEASE I REPEAT DO NOT GO TO THIS DEALERSHIP IF IT WAS YOUR FIRST OPTION More

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A 5 STAR DEALERSHIP!!!!! Andy Boyce was terrific, and Melissa Skinner was very helpful and although she is new will be a great asset to the team. If you want an honest deal a Andy Boyce was terrific, and Melissa Skinner was very helpful and although she is new will be a great asset to the team. If you want an honest deal and a dealership that will shoot straight with you then this is the place to go. I'll certainly consider them my dealership for life! Great team and can't praise them enough. I've purchased many cars over the last 50 years and this is by far one of the best, if not the best I've dealt with! Thanks again to Andy & Melissa. :-) More

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RAM Truck These guys are excellent in every way. ALL questions were answered, Hands down -- is the best. I'am enjoying the Ram Outdoorsman, & t These guys are excellent in every way. ALL questions were answered, Hands down -- is the best. I'am enjoying the Ram Outdoorsman, & the wife seems to like it. I will give a 5 stars or 10+. THANKS to the staff, I HAD FUN.!!!! More

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Stranded & Frustrated Carrie Le and her team really helped me make the best of a challenging maintenance ordeal. I was traveling from eastern North Carolina on I95 when my Carrie Le and her team really helped me make the best of a challenging maintenance ordeal. I was traveling from eastern North Carolina on I95 when my Jeep Wrangler thermostat icon illuminated in the dash board. After communicating with the dealership, tow service was coordinated to transport my Jeep to the dealership. I coordinated procuring a rental car to continue my travels since the dealership service department was going to close before my Jeep could be inspected for mechanical issues. Even though the dealership's Service Department had closed, the Service Advisor, Carrie Le helped me through a trailing ordeal with the Enterprise rental car; while I was transferring personal items from my Jeep into the rental car, I noticed a screw in the passenger-side front tire. Since I had just been stranded on I95, I was not about to travel another 5 hours (to my destination) on a tire with a screw in it. Carrie Le coordinated with Michael Boone and Gary Burke to take a look at the tire on the rental since the Enterprise office was closing when I picked it up (there was no answer when I called since they closed at 6pm). The rental car tire could not be repaired, but the dealership but on the donut-type spare and attempted to coordinate further repair through Enterprise. Enterprise representative stated that I was to take the punctured tire to Firestone, but Firestone stores were closed by this point. So, I was faced with a decision about staying over night, returning the rental car (since I obviously was not going to drive 5 hours on a donut-spare or haul the tire around get it fixed the next morning). Carrie Le and her team provided a recommendation for hotel accommodations and stated that they would check back in on me first thing in the a.m. The next morning my Jeep was fixed in approximately 2 hours, I was able to turn the rental car back in, and I was back on the road to my destination. Carrie Le and her team were very professional, emotionally available (as sounding boards to the mechanical challenges of my trip), and went above-and-beyond to help me as best as they could with in their capabilities. I even received follow-up telephone calls from Carrie Le to confirm that I was able to complete my travels safely. My Jeep performed without any additional issues for the remainder of my trip. I appreciate the outstanding Customer Service demonstrated by the staff of your dealership and will definitely tell friends and family of my experiences with your exemplary staff! More

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Kaye and Gary have a high degree of expertise when dealing with parts, which allows them to assist in finding solutions to problems. They are always helpful and will put forth the extra effort to gene dealing with parts, which allows them to assist in finding solutions to problems. They are always helpful and will put forth the extra effort to generate excellent results. More

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