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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
342 Reviews
4.8

342 Reviews

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342 Reviews of Gary Nelson

April 19, 2026

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Employee Rating

Best customer service. Was please the first 10 years with my 2012 Soul and so far just as pleased with my 2022 Soul. More

by conklin31084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Apr 19, 2026

Coastal Kia responded

Thank you for your loyalty! We sincerely appreciate the five star service review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

April 19, 2026

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Employee Rating

Very good experience. They told me upfront that it would take 3 hours and offered their shuttle to take me to Mayfair. I got to do some shopping and have a nice lunch. More

by lslipple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2026

Coastal Kia responded

Fantastic news! Thank you for the five star service review. We are thrilled to hear you were able to take advantage of our courtesy shuttle experience. It was thoughtful of you to share your experience online. Thank you for trusting Coastal Kia with your automotive service needs.

April 16, 2026

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Employee Rating

The waiting area is very comfortable with different seating. Water, coffee, tea, and snacks. It is also great to have a team of service advisors who can check you in and out. More

by ALANY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

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Apr 16, 2026

Coastal Kia responded

Great news! Thank you for the five star service review. We sincerely appreciate the compliments for our staff and facility. It was thoughtful of you to rate Bob Tomlin and Gary Nelson as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 15, 2026

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Employee Rating

Clear communication and thorough check. Very courteous staff, the dealership was clean and stocked with cookies and snacks. More

by JUDGEPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, David Knowles, Jay Turner, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Apr 15, 2026

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks and gracious compliments. We are thrilled to hear you were able to take advantage of our customer lounge experience. We truly appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need anything. Thanks again!

April 15, 2026

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Employee Rating

The shop provided me with quick service, good communication from the staff. Very helpful and knowledgeable More

by kdetailed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Brian Benson, Anthony "AJ" Boone

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Apr 15, 2026

Coastal Kia responded

Outstanding! Thank you for the five star service review. It was thoughtful of you to tag so many of our service team members with such high marks. We love hearing you found our team to be, "very helpful and knowledgeable." Thank you for trusting Coastal Kia with your automotive service needs.

April 10, 2026

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Employee Rating

Attentive, timely and respectful service by Sam, as usual. We drive ~40 miles one way for their service. More

by rsknc52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman

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Apr 11, 2026

Coastal Kia responded

Thank you so much for traveling so far to see us! We appreciate the five star review and gracious compliments for Sam Weisman. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

April 10, 2026

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Employee Rating

Very friendly and willing to help with questions that I had regarding the service they were going to be doing.i love that they offer customers a courtesy ride More

by KEP2291956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, John Wigger, Sam Weisman, Guder "GQ" Quezada, Isaiah Torres, Paige Autry, Barbara Ness, Anthony "AJ" Boone

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Apr 10, 2026

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to recognize so many of our team members. It is wonderful to hear you found our team to be, "very friendly and willing to help." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

April 08, 2026

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Employee Rating

Fast and friendly service that fixed it the first time. The wait time was what I was informed of at checkin. More

by k_slavings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and high marks for our Service Consultant Gary Nelson. We love the feedback including, "fast and friendly service that fixed it the first time." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

March 21, 2026

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Employee Rating

Coastal Kia's employees were courteous and efficient. Coastal Kia's waiting room was clean and comfortable. More

by NANCYSHARP53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Mar 22, 2026

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the high marks and compliments for our staff and facility. We are thrilled to hear you were able to enjoy our customer lounge experience. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us. Thanks again!

March 20, 2026

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Employee Rating

Excellent knowledge by our salesperson Riley, who made sure everything was perfect on delivery. He was an absolute pleasure to deal with More

by MYBILL.MOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Riley Harlow

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Mar 20, 2026

Coastal Kia responded

Great news! Thank you! We truly appreciate the five star review and compliments for our Product Specialist Riley Harlow. It was thoughtful of you to rate your experience online. Thank you for choosing Coastal Kia. Please do not hesitate to reach out if we can help in any way.

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