Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
322 Reviews
4.8

322 Reviews

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322 Reviews of Gary Nelson

February 02, 2026

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Employee Rating

Everyone was so helpful I had an issue with a check engine light on. I called and was able to get a timely appointment. They told me ow long to expect. They had my car checked and back to me in no t More

by susie_bullard
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Coastal Kia responded

We sincerely appreciate the five star service review. We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to give our service consultant Gary Nelson such high marks. Thank you for trusting Coastal Kia with your automotive service needs.

February 01, 2026

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Great service every time- will be back for future car care. Always a pleasure! Thanks! More

by polcol27
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Recommend Dealer
Yes
Feb 04, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review. Thank you for trusting Coastal Kia with your automotive service needs.

January 22, 2026

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Took me in right away and always clean and courteous. Came and got me and explained everything and washed my car. Love the service. More

by CINDY.ENGLAND
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Recommend Dealer
Yes
Jan 23, 2026

Coastal Kia responded

Awesome! Thank you for the high marks and for recognizing so many of our team members. We are thrilled to hear our service department exceeded your expectations. Please do not hesitate to reach out if you need us. Thank you for trusting Coastal Kia with your automotive service needs.

January 21, 2026

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Thank you Kia, as usual the service was perfect and fast. Thanks Gary for the information and great customer service. More

by marite.mejiac
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Recommend Dealer
Yes
Jan 21, 2026

Coastal Kia responded

Thank you for the five star review and compliments for our Service Consultant Gary Nelson. We love the feedback including, "thank you Kia, as usual the service was perfect and fast. " We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs!

January 18, 2026

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Coatal KIA treats you like you would expect at a Mercedes dealership. I know I traded in a Mercedes SUV and feel like I wasted a lot of money. More

by RLAMONTAGNE520
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman

Jan 19, 2026

Coastal Kia responded

Thank you for the five star review. Your comments are amazing and greatly appreciated. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thanks again!

January 15, 2026

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i was happy with service for my first time visit. I don't usually do reviews More

by rkb1950x
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Recommend Dealer
Yes
Jan 15, 2026

Coastal Kia responded

Great news! Thank you for the high marks and thoughtful review. We are thrilled to hear your first service visit went well. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything.

December 26, 2025

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Absolutely the best experience I've ever had dealing with a dealership. The service department is top notch. More

by danny t12475
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Recommend Dealer
Yes
Dec 27, 2025

Coastal Kia responded

Outstanding! Thank you for the amazing service review. It was thoughtful of you to recognize our Service Consultant Gary Nelson by name. Thank you for trusting Coastal Kia with your automobile service needs. We are here if you need us.

December 15, 2025

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Been coming for 6 years now and sales and service has always excellent. Great staff, never any issues.Thank You All More

by BOYCOOPER12
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Recommend Dealer
Yes
Dec 17, 2025

Coastal Kia responded

Thank you for your continued loyalty! We truly appreciate the high marks and gracious compliments. It was thoughtful of you to rate so many of our employees individually. We are here if you need us.

November 25, 2025

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Staff was very professional. They kept me informed about parts and timeline for repair. I am very pleased. I appreciate the option for shuttle service. The waiting area is nice. More

by JLMOORE04
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Nov 25, 2025

Coastal Kia responded

We sincerely appreciate the five star review. It was thoughtful of you to go online and rate your recent experience. We are thrilled to hear you were able to enjoy our complimentary shuttle service and waiting lounge experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

November 25, 2025

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Employee Rating

They could not find my appointment at first, but once they did, everything went very smoothly and was completed ahead of time. The only issue I had was after the fact, when certain things did not work. More

by bskeen1958
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Recommend Dealer
Yes

Other Employees Tagged: Brian Benson

Nov 25, 2025

Coastal Kia responded

Thank you for the high marks and helpful feedback. Please do not hesitate to reach out if you need us. We apologize if the software update affected your existing settings. Please do not hesitate to reach out if you need us. Thanks again!

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