Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
283 Reviews
4.8

283 Reviews

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283 Reviews of Gary Nelson

May 19, 2025

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Technician was friendly and helpful and kept me informed about necessary repairs and costs. The team made me feel valued as a customer. Thank you. More

by dtroutman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

May 19, 2025

Coastal Kia responded

Great news! Thank you for the five star service review! It was kind of you to go online and rate your recent experience. We appreciate the feedback including, "the team made me feel valued as a customer." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 14, 2025

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Great service! They got everything done earlier than expected so I was able to get home before rush hour. More

by Ella Poston
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Recommend Dealer
Yes
May 15, 2025

Coastal Kia responded

Wonderful news! We are thrilled to hear our service department exceeded your expectations during your recent service visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again!

May 11, 2025

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Everyone from Darren who set up my app to the guys at the drive up, to Ed my driver to and froe, Garry who kept watching over the service to Chris doing all the work on the car , the proverbial cherry was th More

by rcheno8
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Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

May 13, 2025

Coastal Kia responded

Thank you! We truly appreciate your heartfelt testimonial. It was thoughtful of you to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 10, 2025

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Coastal Kia is an excellent dealership with superior service and customer support. They run an efficient organization and their awards show this. We are very satisfied and trustworthy Coastal Kia More

by WILLIAM.CARLISLE12
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman

May 13, 2025

Coastal Kia responded

Outstanding! Thank you for the five star review and for rating so many of our service personnel with such high marks. We love the feedback including, "Coastal Kia is an excellent dealership with superior service..." Please do not hesitate to reach out if you need us. Thanks again!

May 04, 2025

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I had a great experience at Coastal Kia. They got me in right away and we're prompt with get my car done. More

by conroy3
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Coastal Kia responded

Perfect! Thank you for the compliments and high marks. We appreciate your thoughtful review. Thank you for choosing Coastal Kia!

May 04, 2025

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Good experience and service Everybody was friendly and took less time than estimated. Good job Kia. More

by pettifeRZ
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Recommend Dealer
Yes
May 05, 2025

Coastal Kia responded

Great news! We truly appreciate the gracious comments and high marks. We love the feedback including, "everybody was friendly and took less time than estimated." It was thoughtful of you to rate so many of our service team members individually. Thank you for trusting Coastal Kia with your automotive service needs.

April 20, 2025

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I was greeted very soon after arriving. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. More

by RABBRD31
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Apr 20, 2025

Coastal Kia responded

Thank you for the high marks and heartfelt testimonial. We appreciate you sharing your recent service experience thoughts online. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting us with your automotive service needs. We are here if you need anything.

April 16, 2025

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Always great service. The people are awesome and maintenance Always fast and great. I am a long time customer. More

by angela__oconnor
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Recommend Dealer
Yes
Apr 17, 2025

Coastal Kia responded

We truly appreciate your loyalty and high marks. Thank you for your trust. We sincerely appreciate the five star rating and compliments for our service team. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

April 14, 2025

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Service person was rude. Dealership/servicr ctr hasnt lived up to expectations during last several visits. Coastal failed to respond to multiple complaints. More

by TJMURPH1
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Recommend Dealer
No

Other Employees Tagged: Tyler D

Apr 15, 2025

Coastal Kia responded

Please call our Service Director, John Wigger, on his direct line. His number is 910-798-4716. We would like to discuss your service visit with you when time permits. We look forward to your call. Thank you

April 09, 2025

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Everyone was friendly on greeting. My service advisor, Gary was attentive and helpful in explaining some additional services. More

by mkeggleston
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Recommend Dealer
Yes
Apr 10, 2025

Coastal Kia responded

We sincerely appreciate the five star service review. It was thoughtful of you to mention Gary Nelson by name. Thank you for the gracious feedback. We love hearing how our team took good care of you and you had a pleasant service experience. Thank you for choosing Coastal Kia!

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