Gary Nelson

Extremely courteous and professional. Great communication and was not pushy with additional services. Service was prompt and complete. Great communication and was not pushy with additional services. Service was prompt and complete. More

by baustermiller Verified Customer Verified Customer

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Brought Kia in for recall service. Took an hour for the courtesy shuttle to take me off site. It was really nice once it did. Pick up was quick too. Only complaint is - they did the re Took an hour for the courtesy shuttle to take me off site. It was really nice once it did. Pick up was quick too. Only complaint is - they did the recall service, but I came in with the SRS light on & left with it still on. Dealership said what they thought the problem might be but didn’t do anything to fix it. Vehicle is under warranty. More

by ADAMMUNSHAW Verified Customer Verified Customer

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Always professional, friendly, timely, organized and thorough. Have been coming here for years. Great staff! thorough. Have been coming here for years. Great staff! More

by czgatton Verified Customer Verified Customer

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I would recommend the service dept, but I would also recommend going through another advisor, not Gary. recommend going through another advisor, not Gary. More

by momoney824 Verified Customer Verified Customer

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From the phone call to schedule a major maintenance, to working through needed questions - and getting quality responses to a good explanation of all the items to cover- Gary was the person to do it all. E working through needed questions - and getting quality responses to a good explanation of all the items to cover- Gary was the person to do it all. Even the estimate of time was accurate. Kudos to all. Sorry, I do not know then name of the person who provided service when I first called and who then switched me to Gary, but she also was very good. More

by VALERIECHEESEMAN Verified Customer Verified Customer

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Always dependable & fair! No need to go anywhere else! My Teluride is smiling when we leave! No need to go anywhere else! My Teluride is smiling when we leave! More

by dleekessel Verified Customer Verified Customer

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I have never been as pleased with service from any other dealer in my past and highly recommend Coastal Kia for all your service needs dealer in my past and highly recommend Coastal Kia for all your service needs More

by debmosca01 Verified Customer Verified Customer

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I had a very good service snd my wait time was shorter the I expected the I expected More

by lindahighsmithnewton Verified Customer Verified Customer

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I was pleased that Coastal Kia was able to look my car over, and do a system check for issues on 2 different days just to confirm that they couldn't find anything wrong with it. They drove it and still co over, and do a system check for issues on 2 different days just to confirm that they couldn't find anything wrong with it. They drove it and still couldn't get the issue to mimic what I had experienced. I was nervous because I was driving it to Md the next day - the trip went well with no issues so I hope it was just a fluke with me! They were also kind enough to not charge me since they couldn't locate an issue! More

by tammyjeann68 Verified Customer Verified Customer

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Great service , quick in and out , very polite and nice break room and coffee and snacks break room and coffee and snacks More

by edwardsjohn8461 Verified Customer Verified Customer

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