Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 2

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
379 Reviews
4.8

379 Reviews

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379 Reviews of Gary Nelson

September 03, 2026

Dealership Rating
Employee Rating

Excellent . Entire dealership. All Departments 5 stars. No improvement needed. Always a pleasant experience. Continue what you're doing. More

by BOYCOOPER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Coastal Kia responded

Thank you for the incredible feedback and five-star rating! It means so much to our entire team to know that you consistently have a pleasant experience in every department. We truly appreciate your support and look forward to continuing to provide you with exceptional service!

August 28, 2026

Dealership Rating
Employee Rating

Very pleased with John helping us very curtious and through. Not the same for Gary. More

by tsbrown01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Sam Weisman

Aug 29, 2026

Coastal Kia responded

Thank you for your feedback. We’re glad to hear John provided courteous and thorough service during your visit. We’re sorry that your experience was not as consistent with every member of our team. We hope to provide you with an excellent experience from start to finish on your next visit.

August 27, 2026

Dealership Rating
Employee Rating

Very satisfied so far with Coastal KIA and their service Center. While it has only been oil changes and tire rotations so far, the service was quick, the people are nice, the facility is nice. I have nothin More

by dcongleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Coastal Kia responded

Thank you for sharing your experience! We’re so glad to hear that your visits to our Service Center have been quick and enjoyable. We appreciate your kind words about Gary and the great care he takes in keeping you updated throughout the process. We look forward to taking care of you on your next visit!

August 25, 2026

Dealership Rating
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I love the fact that I was told it would be a 2 hour wait and it ended up being like an hour More

by tenekamoore123
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Coastal Kia responded

Thank you for the great review! We’re glad our team was able to get you back on the road even sooner than expected. We appreciate you choosing Coastal Kia and look forward to seeing you again!

August 22, 2026

Dealership Rating
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Excellent service at Coastal Kia—friendly, professional, knowledgeable team that took great care of my EV9. More

by mhigg56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 24, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re glad our friendly and knowledgeable service team took excellent care of you and your EV9. We appreciate your trust in Coastal Kia!

August 18, 2026

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Employee Rating

Thank you for the thorough video and service. I was pleased with the efficiency and friendliness of everyone I encountered. More

by ginaingeneral
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josue

Aug 19, 2026

Coastal Kia responded

We’re glad you enjoyed the vehicle review video and that our team provided friendly and efficient service. We truly appreciate you choosing Coastal Kia!

August 14, 2026

Dealership Rating
Employee Rating

Excellent professional service provided! Service by Gary Nelson and Bob Tomlin was outstanding. Work performed on my Telluride was prompt, and I was impressed with the vehicle review video. More

by tysingerdavidr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Aug 15, 2026

Coastal Kia responded

Thank you for the wonderful review! We’re glad Gary and Bob provided outstanding service and that you enjoyed the vehicle review video. We appreciate you trusting Coastal Kia with your Telluride!

August 14, 2026

Dealership Rating
Employee Rating

Excellent service with quality team. I have brought our Telluride here for five years and the work is completed in time and is quality. More

by Rksnyder
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2026

Coastal Kia responded

Thank you for your continued trust in Coastal Kia! We’re so glad our service team has consistently provided timely, quality care for your Telluride over the past five years. We truly appreciate your loyalty!

August 04, 2026

Dealership Rating
Employee Rating

Brian and Gary are excellent at there job. They make things easy and a pleasure to keep coming back. More

by deanna61061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Torres, Brian Benson

Aug 04, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review! It was kind of you to mention our Service Consultants, Brian Benson and Gary Nelson, by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

July 27, 2026

Dealership Rating
Employee Rating

The service department was open and explained in detail what was involved with my repair More

by tleighton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Benson

Jul 27, 2026

Coastal Kia responded

Thank you for the five star DealerRater review and high marks for our Service Consultants Gary Nelson and Brian Benson. We appreciate the five star rating. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

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