I started this process by filling out a KBB offer a few weeks ago. I listed Hirlinger as one of my preferred dealerships because of their 'Warranty Forever' program. Within minutes I was called by one of their sales associates, Allison, to help talk me through the Kelly Blue Book offer and get an idea of what I was looking for. From there, I talked to Gary Trabel and zeroed in on a truck that I'd done quite a bit of research on. I finished up by doing the financial stuff with Steve Hirlinger. Everyone was great. I had quite a few questions for Gary, and he was patient and good-humored with me in answering them all. I feel I received reasonably fair value for my trade-in. Allison and Steve were excellent as well. I will definitely consider a future purchase here.
Took time to answer all questions and made the car buying process easy. Went over all of the new cars features, and made sure everything worked.
I had a great experience at Hirlingers in West Harrison, Indiana. I purchased a 2019 Equinox and it has every feature you coukd imagine. Salesman Gary Trabel was honest and answered all my questions without pressuring me to buy. That was appreciated and sealed the deal. I recommend this dealership.
- Hansell Family trust
Gary Was great as always showing us all the details on the Equinox also your very fine Service Dept. take very nice care of us. We have been coming too Hirlinger Chevrolet for many years and will continue too because everybody knows our names when we walk in.
"Great Value and they take care of you"
Hirlinger Chevrolet is close and convenient. There are plenty of friendly folks to help you and they have lots of cars to choose from. We love the color of our new Equinox and can't wait to try out all of the special features. Having the option of switching between AWD and FWD sealed the deal. Go see Gary and see what he can do for you.
"Excellent customer service "
Had a really good experience at hirlinger Chevrolet today. Working with Gary Trabel was like I have known him for year. I’ve been looking at trucks for a few weeks now and it was like everyone at other dealerships wanted me to buy something I didn’t want. He was very understanding on what I wanted, needed and what I was willing to spend. He was able to find just that by reremenonding a used truck that had everything I want at a great price. Very good personality and has a very good explination for everything. Only thing I did dislike was that he took 15 mins programming every radio station in the vehicle 😂 but he did show and explain everything in the truck and how it is used or works
"Great Truck Buying Experience"
Could not have asked for a more enjoyable truck buying experience. My old truck had nowhere near the bells and whistles that my new truck has, and Gary made sure he touched on every single feature that the new truck offered. I knew what I wanted, so Gary made sure to find me what I wanted and not sell me on something I didn't want. I never felt pressured and did not dread going to the dealership. We dealt with Randy in the finance department, and he was great as well. He made sure we knew what we were signing and why we were signing. I highly recommend Gary and Hirlinger, and I will be back in the future!
I really want to thank everyone I worked with at this dealership. They really made buying my new car easy. This is the first time buying from this dealership and I know I will be back when I need another one.
"Hershey Kiss "
- Hershey Kiss
Gary Trabel has been my personal shopper for years I see him about every two years and he takes care of me and my wife Ruth. Randy Cornell also did a great job on having all the paperwork ready too go. Ted & Mike & Steve always greet me with a smile and call me by name.
"Great sales and service"
- Melissa Mollaun
Hirlinger is a great place to go for anything you need. We purchased a new truck and our salesman Gary was great with every step of the process. He took care of EVERYTHING for us. Randy in financing was also very helpful. Not only did we buy a new truck we also had to have some repairs done on another truck and Danny in service was more than willing to accommodate our needs and get us a great deal on service repairs! Thanks to the entire Hirlinger team!