"Great car buying experience."
This is the third car we have purchased from Hirlinger Chevrolet. You are treated as a friend, not just another customer.This attitude permeates throughout the dealership from Mike Hirlinger on down from the sales and finance divisions to the service department. As Pat, our salesman, stated a number of times," I am here to facilitate in your decision". Doug, the sales manager reiterated the same philosophy, "To do what was needed to make it happen. I especially want to thank Gary Travel. He went above and beyond the call of duty. My wife and I picked out the color for the outside and the interior we wanted for our car along with the LT package. Gary said he could find one and he did. Because of the generous GM promotion for the 2018 cars, it was no easy task. Not many dealers had a 2018 equinox with the LT package on their lot not to mention with the trim and outside colors we wanted. As Gary said he sent out numerous requests. After a few days, he finally found one, not in greater Cincinnati but over 100 miles away and had it delivered to Hirlinger. Customer service and a staff to work with you to make your dream car a reality and later provide the expert service to keep it running properly. People who care about you as a person and not just another sale that is Hirlinger Chevrolet. The home of Waranty Forever who now has a customer for life.
- Chris Buchanan
Enjoyed my experience looking for a new truck. Matt Casteel was very professional and helpful when it came to explaining details about the truck and all the great deals Hirlinger Chevrolet had to offer. All the staff was friendly and helpful from the moment I stopped in.
"Makes you feel like family."
My husband never gives anything higher than a 4 out of 5 because he believes there's always room for improvement. Gary, Pat and Steve answered all of our questions with knowledge, friendliness, and patience.
"Best experience ever!"
In all the years of buying and leasing cars, this was the best experience. Mike was very helpful in explaining everything and every feature on our new Equinox. I felt like I could ask him anything even if it was more than once without feeling stupid. He made us very comfortable and knew we could trust him. Thank you so much and know we will be back when it’s time to get our next vehicle.
"Very enjoyable and pleasant "
Very good experience completely understood everything that was explained to me I would recommend I would recommend this dealership to anyone I found that Gary trampled to be very knowledgeable and answered all my questions and very helpful thank you
- Maxwell Construction
Requested pricing from Gary for a 3500 service bed on 5/30/10. Drove it away 6/7/18. Great price great timing very pleased with service. Will do business with Hirlinger again.
This is the latest vehicle (#7) purchased from Hirlinger's. As always it was an enjoyable and smooth transaction. Mike, Steve and Randy all work together to provide the customer with a great experience and makes them want to return for future purchases and service.
"Made us feel like family! "
We came in to get service on my husbands truck and left with a clean serviced truck and a New 2018 Equinox Premier, Mike and Steve were very helpful. They answered all our questions and didn't rush us to make a decision. Thank You Mike and Steve! You guys are Great!!!
"leasing anew Traxs"
The salesman Gary Trable. was very. informative and very helpful in explaining the functions of the new vehicle.also transferring my. information over to my new Traxs
"Outstanding customer service and no pressure sales"
Our family has been purchasing cars from Hirlinger Chevrolet for over 25 years because of the excellent customer service and no pressure sales. Gary Trabel has been our sales guy for the 2018 Traverse and we are very happy with the vehicle, so is our grandson who loves the entertainment system. If you want an exceptional car buying experience, we recommend the Hirlinger team. You will be a very satisfied customer.