George Castillo | Page 6

I came into Big Star Cadillac back on March 11,2023 and it was the first time I ever stepped into a Cadillac dealership. Benito Sanchez came out to greet my brother and myself and was friendly and polite. it was the first time I ever stepped into a Cadillac dealership. Benito Sanchez came out to greet my brother and myself and was friendly and polite. Benito assured me after test driving the XT4, I could go to his office and order one with all the specifications I wanted. We did just that and it was the first time I’ve ever been told I could order my new car custom built just the way I wanted it! My experience has been great so far and I’m looking forward to my journey with my first cadillac and Big Star! More

by donnasavelle Verified Customer Verified Customer

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The salesman was great and friendly and professional l am pleased with the salesman and the Cadillac Esc is great pleased with the salesman and the Cadillac Esc is great More

by collinslove Verified Customer Verified Customer

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George was a pleasure to work with. He made my husband and I feel comfortable and heard. We came for an affordably priced Chevy and not a pricey Cadillac but George treated us like high He made my husband and I feel comfortable and heard. We came for an affordably priced Chevy and not a pricey Cadillac but George treated us like high profile customes anyways. He worked with us and for us, making sure the vehicle was perfect and up to our standards even AFTER we purchased. It's obvious to see he's passionate about creating trustworthy relationships. I love my car and plan to have it for a long time but when we're in the market again, we'll be requesting George. More

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We came to purchase from the austin area after not finding what I wanted in terms of service and options in a vehicle . I made the purchase and compared to the cadillac dealers in both Austin and Temp finding what I wanted in terms of service and options in a vehicle . I made the purchase and compared to the cadillac dealers in both Austin and Temple, this dealer blows them out of the water. From the moment you walk in, you are greeted and they get right down to business. I can't complain about pricing or sales tactics used, because I agreed on the price and am extremely happy with my vehicle. They delivered the vehicle and there was a DENT that wasn't there before and they immediately did not question it and went ABOVE and BEYOND to get it fixed. I'm getting ready to review on Google and it's gonna be a good one! More

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David was supper helpful with all of our questions and made the experience easy and quick. David also took the time to find my spare key for our vehicle. made the experience easy and quick. David also took the time to find my spare key for our vehicle. More

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Entire process was handled in a professional manner and there were no surprises so all went well. there were no surprises so all went well. More

by hostetlerjames47 Verified Customer Verified Customer

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Ms. Karah pays attention to detail and makes sure that you understand what is being done. I had a great experience. you understand what is being done. I had a great experience. More

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George was great to work with and is friendly and knowledgeable! Will definitely recommend to friends! knowledgeable! Will definitely recommend to friends! More

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I was simply looking at the possibility of owning a Cadillac and ran into George and things changed. After test driving a few vehicles and explaining what I was willing to pay and what I would like the Cadillac and ran into George and things changed. After test driving a few vehicles and explaining what I was willing to pay and what I would like the vehicle to have. George made sure to offer me exactly that. Even though I didn’t really was sure if I wanted to purchase a new vehicle, the process was sooooo smooth and easy, I pulled the trigger and drove off the lot with my first Cadillac. Thanks George for everything! More

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George is an all around great guy! We initially went in for a certain Escalade but after viewing it, we seen a minor problem that turned out to be major. Not only did George speak up a We initially went in for a certain Escalade but after viewing it, we seen a minor problem that turned out to be major. Not only did George speak up and say he didn’t feel comfortable selling us that Escalade we had our hearts set on, he kept our business by showing us another and with a little tweaking, he made it perfect for our family of 6. Thank you George Castillo for your honesty and integrity and our new family vehicle that will be safe for us for years to come. More

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