George Castillo | Page 8

George was awesome and a great salesman. I appreciate his attention to detail and putting me at ease with the car purchasing experience. Mike Pierce had to get involved at one point due to a I appreciate his attention to detail and putting me at ease with the car purchasing experience. Mike Pierce had to get involved at one point due to a finance issue and he worked things out for me so that I was satisfied. I’m grateful for the work that he, Keith, and Kelly put in to my deal. Things changed with adding my trade and all of these men went to work to make things happen for me. I’m grateful and pleased with Big Star. Even the receptionist was kind and friendly and calming when I was frustrated in the wait period. Again, a huge shout out to George which is the reason I bought at this dealership. A continuous gratitude to all the other staff making things work out to finalize the deal. More

by crystalwsturm Verified Customer Verified Customer

Report | Print

The service department is very easy to deal with, and offer a streamlined vehicle service process to take all stress off customer. offer a streamlined vehicle service process to take all stress off customer. More

by CHASE29 Verified Customer Verified Customer

Report | Print

very pleased with the service I received from George and GM Ruben. They were very accommodating and accessible. GM Ruben. They were very accommodating and accessible. More

by jglg1973 Verified Customer Verified Customer

Report | Print

It was a very excellent experience if I could purchase another vehicle I would again another vehicle I would again More

by Paviap2312 Verified Customer Verified Customer

Report | Print

The dealership has beautiful employees I will highly recommend it to someone who’s looking to purchase a vehicle recommend it to someone who’s looking to purchase a vehicle More

by FORTENBERRYM1971 Verified Customer Verified Customer

Report | Print

My salesman was amazing. I am happy with my new caddie. Thank you Big Star! I am happy with my new caddie. Thank you Big Star! More

by stacymethvin Verified Customer Verified Customer

Report | Print

Overall. a great experience. No hassle, met our expectations, and we were dealt with in a timely manner. Very happy with our purchase and how it was handled. a great experience. No hassle, met our expectations, and we were dealt with in a timely manner. Very happy with our purchase and how it was handled. More

by DONNATRAH Verified Customer Verified Customer

Report | Print

This dealership is extremely responsive and easy to work with. The had a bigger selection of vehicles than the other dealerships I’ve. The sale was smooth. I highly recommend them! with. The had a bigger selection of vehicles than the other dealerships I’ve. The sale was smooth. I highly recommend them! More

Report | Print

Dealership was accommodating and attentive to all me and my husband's concerns and questions. George Castillo, our salesman, was knowledgeable, inviting, and allowed us time to make a decision without feeli my husband's concerns and questions. George Castillo, our salesman, was knowledgeable, inviting, and allowed us time to make a decision without feeling pressure. Thanks again BigStar! More

Report | Print

Went above and beyond when it came time to service our 2023 Cadillac Escalade. He is the best. 2023 Cadillac Escalade. He is the best. More

by steven75 Verified Customer Verified Customer

Report | Print