George O'Sullivan | Page 2

Poor Customer Service Bought a set of parts, was up-charged after purchase, then and was refused a return even though the parts were still brand new and still in the bag. Bought a set of parts, was up-charged after purchase, then and was refused a return even though the parts were still brand new and still in the bag. I would not recommend this place. More

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George is the reason we have been coming back to this place. We have been a member of the Thoroughbred family for 20yrs! Thank you! place. We have been a member of the Thoroughbred family for 20yrs! Thank you! More

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Professionalism and Courtesy T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improv T-Ford always does a great job of greeting you quickly and with a smile. Their professional maintenance crew is constantly looking for ways to improve the quality and time spent on service. There is a reason my F150 Supercrew has over 300,000 miles on it. More

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Great Experience Thoroughbred might just be the best dealership in Kansas City. Having purchased two vehicles from them, we couldn't be more pleased with the attentio Thoroughbred might just be the best dealership in Kansas City. Having purchased two vehicles from them, we couldn't be more pleased with the attention to detail or level of courtesy they have shown us throughout the process. Overall great experience and I would highly recommend doing business with them! More

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All in ALL hands down thoroughbred Ford is simply the best! I bought many new and used and my experience buying my new F250 was easy fun no hassle best! I bought many new and used and my experience buying my new F250 was easy fun no hassle More

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Service went seamlessly. While I was disappointed in the short life of the OEM Hankook tires, the dealership made every reasonable effort to ameliorate the problem. short life of the OEM Hankook tires, the dealership made every reasonable effort to ameliorate the problem. More

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Awesome dealership/awesome staff. I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoro I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoroughbred Ford, he knows me by name and treats me like that I’m the only one that matters when he is dealing with me. He is very helpful and often times I have observed him helping others. I can’t say enough about this outstanding individual who works for a totally awesome dealership. More

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service Timothy Berryman was very helpful the other writer drop the ball Scott was helpful also plan on going to service department some time next week Timothy Berryman was very helpful the other writer drop the ball Scott was helpful also plan on going to service department some time next week More

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George has aways been there for me! He is the reason I come back after numerous mistakes in the Service Department. Make him a GM.. He takes care of customers and need to praised. He is the reason I come back after numerous mistakes in the Service Department. Make him a GM.. He takes care of customers and need to praised. More

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Great service and people To state it simple, the people are very friendly and knowledgeable, while the service and quality of work is always top notch. This is my go to dealer To state it simple, the people are very friendly and knowledgeable, while the service and quality of work is always top notch. This is my go to dealer even though there are others closer. More

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