George Panniell | Page 2

3 Purchases thus far. .. Brand new 2019 M2 Competition (ordered) - Joe Feng/ David Lee. Perfect delivery. Thru finance and paperwork in under 15 minutes. No issues. Exce .. Brand new 2019 M2 Competition (ordered) - Joe Feng/ David Lee. Perfect delivery. Thru finance and paperwork in under 15 minutes. No issues. Excellent customer care, service and vehicle delivery. Brand new 2020 X3M Competition (in dealership) - Joe Feng/ David Lee. Perfect delivery (completed purchase agreement/ finance, including processing trade of 2019 JCW Clubman. Completed purchase but an outstanding campaign was open on this vehicle. David Lee put me in brand new 5-series loaner, effected the campaign the following Monday - finalized delivery that Monday afternoon. Not a single hitch. Flawless delivery. As an adder, David availed the dealership area to accommodate my own PPF dealer application. Try as you may but you won't find a better dealership for customer care, service and vehicle delivery. Brand new 2021 M340i - xdrive (ordered). Joe Feng/ David Lee. Expedited order/ closed delivery/ accommodated my own PPF installer. Zoomed thru the finance office and ready to leave before the PPF (which had began hours earlier) completed. Another winner. 3 straight perfect deliveries. No issues at all. More

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My experience was great. I had the pleasure of working with Jae and Shaun who are the best client advisors HANDS DOWN! They came through on everything and never left me wondering. They are very efficient. with Jae and Shaun who are the best client advisors HANDS DOWN! They came through on everything and never left me wondering. They are very efficient. I will definitely recommend both of them to family and friends. Thanks guy’s ❤️ More

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BMW of Catonsville is a excellent place to buy your BMW.the service after the purchase is just as excellent you are handled as family. BMW.the service after the purchase is just as excellent you are handled as family. More

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I highly recommend BMW of Catonsville for servicing any BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my serv BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my service advisor Keon Tobin is very responsive and professional. I never have to wonder about the progress of a repair. I love my car, and BMW of Catonsville takes care of my car like I do! More

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Korey Matthews is by far the most amazing person to buy a car from. He is genuinely committed to getting the deal to close but never made us feel pressured. We actually left the dealership two days prior t car from. He is genuinely committed to getting the deal to close but never made us feel pressured. We actually left the dealership two days prior to our ultimate purchase saying that it was the best car buying experience we had ever had. Two days later I heard from Korey with additional information and we ended getting a vehicle that worked for us. We were treated like people rather than feeling like we were just another commission opportunity. I need more stars to rate Korey the way he truly deserves because 5 is not enough! 😊 More

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Very friendly, and helpful salesmen Harold Blackwell at the BMW of Catonsville! They have many great vehicles to choose from especially an excellent selection of suv to midsize sedans. the BMW of Catonsville! They have many great vehicles to choose from especially an excellent selection of suv to midsize sedans. More

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Best service in Maryland! Everyone is exceptional and goes out of their way to accommodate me any time I go there.The service team ROCKS goes out of their way to accommodate me any time I go there.The service team ROCKS More

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My sales person, John Treat, was most thoughtful, & considerate This is my 4th lease w/ BMW Catonsville Won't b my last. C u n 3yrs considerate This is my 4th lease w/ BMW Catonsville Won't b my last. C u n 3yrs More

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Excellent customer service and vehicle care. Took delivery of my vehicle from an out of state dealer... Had a minor quality control issue that left me feeling indifferent about the acquisition of Took delivery of my vehicle from an out of state dealer... Had a minor quality control issue that left me feeling indifferent about the acquisition of a new Model. Keon Tobin and the staff at BMW of Catonsville provided the outstanding service and product knowledge to reassure me of a good decision to acquire the car. Keon's knowledge and personal touch in resolving the issue is to be commended!!! Kudos to Keon Tobin/management and staff for an excellent initial contact with BMW service. Very Respectfully, Eric Johnson More

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I had a greatest and most pleasant car buying experience With Jae Lim. It was totally different from my previous car buying negotiations. He was no way near pushy. I feel like I had a great service. I was p With Jae Lim. It was totally different from my previous car buying negotiations. He was no way near pushy. I feel like I had a great service. I was picky about a particular model; X7, however Jae worked hard on the vehicle that I like, and shipped in a day. Highly recommend Jae and Catonsville BMW. More

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