Gerry Lamb | Page 2

5-star car buying experience start to finish! Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles Our IDE Honda sales consultant, Jennifer Flammia, got us into a like new 2022 AWD Honda Pilot Special Edition, black on black with only 18k miles! She was friendly, positive, enthusiastic, knowledgeable, funny, no pressure, and did i mention funny?! We were smiling and laughing the entire time. It was the opposite of going to the dentist. Try keeping a straight face when she busts out that big pen lol. Jenn with 2 n’s didn’t try to ride along with us on the test drive, which we appreciated. Instead, she just slapped a tag on the car, gave us a concise but thorough orientation to key features and said “go play, meet me back at my desk when you are done!” Jenn got us way more than we expected for our trade and even got the sales manager (Al G) to throw in the ASM, if you know you know. We opted for the cargo mat as well for full floor protection. When it came to delivery day, which oh btw she came in on friday, her day off, to deliver the car so we didn’t have to wait over the wkend, Jenn thought of everything. I liken it to being a highly rated uber driver who provides complimentary amenities to their clients or being an airbnb superhost. She had replacement velcro for our ezpass and a bottle opener on the keyfob - know your customer!! Business manager (Gerry) was great too. Got us a discount on no-deductible 6 year bumper-bumper extension and 7 years tire/wheel package from date of purchase. Total peace of mind at a reasonable price! More

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This was our first time buying through Ide. Jennifer Flammia was amazing and diligent in making sure that we found the right vehicle for us and our needs. Jennifer Flammia was amazing and diligent in making sure that we found the right vehicle for us and our needs. More

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Brad made the buying process quick and effortless. He is a true professional and makes you feel comfortable. I loved the no pressure approach, and how he helped me get a new car fast. All of my worrie He is a true professional and makes you feel comfortable. I loved the no pressure approach, and how he helped me get a new car fast. All of my worries were wiped away and he handled everything for me that he could on his end to make my life easier. More

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Joe Latus did an awesome job and made buying a car a very easy and stress free experience. Kevin and Deb easy and stress free experience. Kevin and Deb More

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Ide Honda is the best dealership out there. Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experie Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experience as well as the new Civic. More

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This was my first time purchasing a vehicle on my own and my salesman, Julian Barona, was so great to work with. I am so appreciative of the time he spent with me. It was a very positive experience, and I wo my salesman, Julian Barona, was so great to work with. I am so appreciative of the time he spent with me. It was a very positive experience, and I would highly recommend Julian to my family and friends! More

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I just purchased a Honda CRV Hybrid. My sales associate Joe Latus was very professional, knowledgeable and very pleasant to work with. He answered all of the questions that I had as wel My sales associate Joe Latus was very professional, knowledgeable and very pleasant to work with. He answered all of the questions that I had as well as questions that I should have had. Will definitely recommend working with Joe Latus and the Ide Honda dealership. More

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Everyone at IDE was extremely friendly, knowledgeable and helpful. We spent a lot of time with Jenn who answered all our questions and took care of us! helpful. We spent a lot of time with Jenn who answered all our questions and took care of us! More

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Just purchased a 2024 Honda HR-V from Ide Honda. Jen Flammia made the experience very pleasant. Absolutely no pressure. Jen was able to answer all my questions. She patiently explained the feature Jen Flammia made the experience very pleasant. Absolutely no pressure. Jen was able to answer all my questions. She patiently explained the features of the vehicle (sometimes more than once as I am technology challenged) and how to operate them. I took the car for a test drive. She made sure I was comfortable before driving off the lot. I totally recommend Jen Flammia. More

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I recently bought a certified Honda CRV at Ide Honda, Penfield, NY. I worked with Emerson and I highly recommend him. I went in with a certain vehicle in mind. Emerson went over the car’s features bef Penfield, NY. I worked with Emerson and I highly recommend him. I went in with a certain vehicle in mind. Emerson went over the car’s features before I test drove the car. He was knowledgeable and thorough. When I picked up the car, Emerson made sure I was familiar with the car’s operation and features. Also, Gerry made the financing experience pleasant as well. There was no high pressure from either of them. More

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