Gerson Maldonado | Page 6

Ken D I brought my 2017 ATS in for an oil change at 7:30 and was out the door in a short time. Joe Mistretta always gives you a warm greeting and offers a hot cup of coffee and place to wait for the car. and was out the door in a short time. Joe Mistretta always gives you a warm greeting and offers a hot cup of coffee and place to wait for the car. I met with Gerson Maldonado (service advisor) to review the invoice and we realized there was a promotional discount. Gerson redid the invoice with reduced cost. I really appreciate the effort and consideration. As I left, Joe Mistretta was there to inquire that everything I needed was accomplished and wished myself and family a great day. There are very few things that are consistent, however Joe Mistretta never misses a beat even with the great amount of stress and responsibility he deals with every day. Thanks Joe for being a great ambassador for Sarant Cadillac! More

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Everything that car was brought in for was fixed on a timely basis. Good communication through the entire process. timely basis. Good communication through the entire process. More

by Gp7588 Verified Customer Verified Customer

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I brought my car in for service. It was there for 1 week.. I had a trouble light, and it showed low power. After 1 week I was told the issue was that the car needed an oil change. Af It was there for 1 week.. I had a trouble light, and it showed low power. After 1 week I was told the issue was that the car needed an oil change. After the oild change, the car rides the same,. Also while the car was there, I asked for the car to be inspected, and was told that they cant inspect the car becuase I need to drive the car for 100 miles, after the car was serviced in order to do the ispection. More

by abmalarm Verified Customer Verified Customer

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Employees in sale’s department and the service department are great. Waiting area is very accommodating. are great. Waiting area is very accommodating. More

by connie56 Verified Customer Verified Customer

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Exemplified service they are the best. Great experience. And lovely workers. Additionally area very clean. Great experience. And lovely workers. Additionally area very clean. More

by grand-diva Verified Customer Verified Customer

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PROFESSIONAL SERVICE EXCELLENT STAFF VERY WELL TREATED AN OVERALL POSITIVE EXPERIENCE WOULD RECOMMEND OFFERING COFFEE IN WAITING ROOM OVERALL POSITIVE EXPERIENCE WOULD RECOMMEND OFFERING COFFEE IN WAITING ROOM More

by FTB76 Verified Customer Verified Customer

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Great staff, their all professional including the service dept. And they treat you like family. dept. And they treat you like family. More

by targeo115 Verified Customer Verified Customer

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As always a great experience at this dealership. they have never disappointed me. I actually cant wait to bring in the new Escalade to them for its first service. they have never disappointed me. I actually cant wait to bring in the new Escalade to them for its first service. More

by Camel70 Verified Customer Verified Customer

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From the moment I arrived, I was attended to, and I left the car for the day. Tony followed up with phone calls to me, and took care of me from start to finish. I'm always confident that everything will b the car for the day. Tony followed up with phone calls to me, and took care of me from start to finish. I'm always confident that everything will be done correctly at Sarant! Thank you! More

by JesseW Verified Customer Verified Customer

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Very good sales and service departments. Fair pricing. Dominic was our sales rep. He was knowledgeable, and gave us a great price. In service, Joe Mistretta and Gershon are exemplary. Fair pricing. Dominic was our sales rep. He was knowledgeable, and gave us a great price. In service, Joe Mistretta and Gershon are exemplary. More

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