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Gerson Maldonado
Gerson Maldonado at Sarant Cadillac

Gerson Maldonado | Page 7

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
185 Reviews
4.9

185 Reviews

Write a Review

185 Reviews of Gerson Maldonado

July 17, 2023

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Employee Rating

Very bad experience with salesman and service too and I don’t want to write any thing else thanks More

by pabonchain59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elias Torres

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Jul 17, 2023

Sarant Cadillac responded

I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We would definitely like to get more information from you and to discuss this further. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can privately leave your contact information and we’ll reach out to you.

July 15, 2023

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Employee Rating

I have nothing but great things to say about this dealership and their staff. I had a little car trouble and not only did they take care of the issue, that made sure I was safe. The staff here is bey More

by mccurryleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Jul 16, 2023

Sarant Cadillac responded

Thank you for your feedback! We aim for 100% customer satisfaction and we’re delighted to hear that you received that. If you ever need anything else from us, please feel free to give us a call or stop by.

July 12, 2023

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Very satisfied with the expert customer service I received. The work performed exceeded my expectations. More

by JOELSCADUTO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Jul 13, 2023

Sarant Cadillac responded

Thank you for your review! We are always happy to hear that our customers are satisfied with our service.

July 05, 2023

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Very unhappy with Gerson suggesting unnecessary maintenance on a 2 years old CT4 with 20K, I was expecting better advisor working for a well known Cadillac dealer like Sarant!! More

by PBRUSCHI59
Recommend Dealer
No
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Aug 02, 2023

Sarant Cadillac responded

I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry you feel that wasn't demonstrated to you. We would like to hear from you or get in touch with you privately to make sure all of your concerns are taken care of. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can leave your contact information privately and we’ll reach out to you.

June 24, 2023

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Employee Rating

Excellent service and care from Gerson and Dino. Did a great job getting me in and out quickly and took good care of the car. More

by Chandra62
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dino

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Jun 25, 2023

Sarant Cadillac responded

Thanks for your feedback, Chandra! We're happy to hear that Gerson and Dino were helpful during your recent visit. We value your business and look forward to seeing you on your next visit!

June 23, 2023

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Employee Rating

Easy scheduling and accomodations for change, friendly staff, efficient communication, coffee station would be good. More

by wancleung
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Sal Carruba

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Jun 25, 2023

Sarant Cadillac responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

June 19, 2023

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Employee Rating

Always greeted with a smile when dropping off my car. Great service and fast car return. More

by DREWPARK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Jun 20, 2023

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Sarant Cadillac and we hope to see you again.

June 17, 2023

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Employee Rating

Came in with an inoperable CUE system. Service Manager Joe Mistretta did an amazing job of getting the replacement and having it installed within 24 hours. On another issue with the head More

by JAYCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Jun 19, 2023

Sarant Cadillac responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Sarant Cadillac. Thank you for your business and we look forward to seeing you back again next time!

June 17, 2023

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Employee Rating

TONY AND JOE ARE OUTSTANDING THEY AND THE REST OF THE SERVICE DEPARTMENT ARE THE REASON WHY I KEEP COMING BACK TO SARANT More

by DONNAGKOENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Jun 19, 2023

Sarant Cadillac responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Sarant Cadillac. All the staff will continue to work hard to provide great customer service for each visit.

June 15, 2023

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Employee Rating

ALWAYS A GREAT EXPERIENCE,GOT MY VECHICLE IN FAST DID RECALLS AND OIL CHANGE. JOE AND TONY WERE PERFECT . I WILL GO TO NO OTHER DEALER SO DEALERS SAY THEY ARE #1 THEY SHOULD TAKE ALLITTLE LESSON FROM SAR More

by TRLUM105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Joseph Mistretta, Darlene Bonilla, Tony DiGuiseppe, Michael Lugo

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Jun 16, 2023

Sarant Cadillac responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again soon!

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