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Giacomo Liparoto
Giacomo Liparoto at Helms Bros., Inc.
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Giacomo Liparoto | Page 3

Service Consultant

Helms Bros., Inc.

171-10 Station Road
Flushing, NY 11358

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4.8
651 Reviews
4.8

651 Reviews

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651 Reviews of Giacomo Liparoto

September 30, 2023

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Employee Rating

Simply the best, great team . Very professional and helpful, but above all they understand that your time is valuable and they respect that More

by ALEXANDER17
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrea Kass

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Oct 02, 2023

Helms Bros., Inc. responded

Thank you for the amazing review. We are so pleased that you had a 5-star experience with us. We appreciate you choosing us for your vehicle needs and hope to see you again. Please reach out if there is anything we can do for you.

September 23, 2023

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Employee Rating

Professional, Extremely helpful. From the beginning to the end of the process, Kathleen was very patient, thorough, and knowledgeable. More

by DROGERPHILLIP
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Baade, Audlyne Marcelin

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Sep 25, 2023

Helms Bros., Inc. responded

We cannot express how much we appreciate your business and this review. Thank you for taking the time to recognize Kathleen for her hard work. Please reach out if there is anything additional we can do to assist you. Welcome to the Helms Bros. family.

September 09, 2023

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They were both quick and decisive. They were very friendly and give me confidence in my decision. More

by JOANALTES
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Altamura

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Sep 11, 2023

Helms Bros., Inc. responded

We are so pleased to have exceeded your expectations. Thank you for taking the time to review our dealership and recognize our staff. Please reach out if there is anything additional we can do for you.

September 02, 2023

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Employee Rating

It took 3 hours to go through the process of taking delivery of a vehicle I was leasing. It appears that there isn't a clear reproducible process in place to get things done in a timely manner. Sor More

by ScottH
Sales Price Transparency
Purchase Time
Recommend Dealer
No
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Sep 08, 2023

Helms Bros., Inc. responded

We apologize for the time spent taking delivery. We realize you were working with the newest member of the team which created the delay. We have implemented a seasoned team member to accompany him on his deliveries going forward. Management has been involved and we are extending to you a good will gesture for your inconvenience. In addition you have been provided my cell number for any further needs . Sincerely, Suzanne Cochrane General Manager

Sep 21, 2023

ScottH responded

This post is in followup to my initial post regarding my experience at Helms Bros. Since that time Suzanne, the GM, reached out to me to discuss where things went wrong. Her concern about the details and her willingness to try to "make things right", rather than just brush it under the rug, is to be applauded. This reflects the fact that the dealership wants their customers to be satisfied, which is something that has become increasingly more difficult to find in today's auto industry. First rate customer service after the sale is a major component of the ownership experience. I give them 5 stars for this.

August 07, 2023

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Employee Rating

Jason Chen is great. Very professional and friendly, easy to work with. Would recommend him to other buyers. More

by ZONGQING236
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen

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Aug 08, 2023

Helms Bros., Inc. responded

We appreciate you choosing us for your vehicle needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

July 31, 2023

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Just purchased my third Mercedes from Jeffrey. He’s a gentleman and extremely professional Another great experience More

by MANYKE
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

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Jul 31, 2023

Helms Bros., Inc. responded

We cannot express the amount of appreciation and gratitude we have for you. Thank you for always choosing us and for taking the time to recognize Jeffrey. We look forward to the next time we get to see you. Until then, please let us know if there is anything that we can do for you.

July 24, 2023

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Very quick process to get approved and the entire team was helpful and professional! Would recommend to ANYONE! More

by PLATINUMMS2020
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jul 24, 2023

Helms Bros., Inc. responded

Thank you for the amazing review. We look forward to working with you again in the future. Please reach out if you need anything.

July 12, 2023

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Kathleen is the best! She always made time for me and searched high and low to get me the car I wanted. More

by sspreco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Baade, Jennifer Lang

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Jul 13, 2023

Helms Bros., Inc. responded

Thank you for the amazing review. Kathleen works very hard and deserves the recognition. We hope to see you again in the future.

July 09, 2023

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Employee Rating

In all my years of buying or leasing cars , this was by far my best experience. Leonard the Salesman & Reggie the finance manager were amazing. I can’t wait to return in a couple of years & buy another car More

by JUSTINM1969
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leonard & Reggie 5 Stars

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Jul 10, 2023

Helms Bros., Inc. responded

Thank you for this amazing review. We work so hard to hire only the best staff so our customers get only the very best we have to give. You recognition of Leonard and Reggie means the world to us. We hope to see you again. Welcome to the Helms Bro. Family.

July 01, 2023

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Employee Rating

Jeffery was easy to work with and straight to the point listen to my concerns on what I was looking for More

by J9TH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Stampler

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Jul 03, 2023

Helms Bros., Inc. responded

We are so pleased to have exceeded your expectations. Thank you for recognizing Jeffery's hard work. We hope to see you again, and welcome you to the Helms Bros. family.

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