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Gio Merced
Gio Merced | Page 5
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
800 Reviews
Dealership Experience
8 yrs, 9 mos
Industry Experience
34 yrs, 8 mos
Languages Spoken
English
Spanish
800 Reviews
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800 Reviews of Gio Merced
September 30, 2025
Excellency has no limit at Central Florida chrysler Jeep Dodge Ram sales service great people💎 💎 💎💎💎💎💎 Jeep Dodge Ram sales service great people💎 💎 💎💎💎💎💎 More
by bacherrari
Verified CustomerOther Employees Tagged: Henson Montas, Victor Navarro, Keith Partin, Bob Parr, Craig Smith, Greg Hutchins, Fernando Nunez, Joe Lieberman, Chris Mazzeo
August 31, 2025
I am very satisfied with my experience at Dodge Ram Central Florida. I was treated with great respect, the prices were fair and transparent. I especially want to highlight Gio, who provided excellent s Central Florida. I was treated with great respect, the prices were fair and transparent. I especially want to highlight Gio, who provided excellent service—always attentive and professional. I definitely recommend this place. More
by ale21ve
August 27, 2025
I had an excellent experience getting my oil change done at the dealership. The staff was professional, courteous, and very attentive from the moment I arrived. The service was completed quickly, and they k at the dealership. The staff was professional, courteous, and very attentive from the moment I arrived. The service was completed quickly, and they kept me updated throughout the process. The waiting area was clean and comfortable, making the time go by smoothly. They also took the time to check everything thoroughly and gave me helpful recommendations without being pushy. Overall, a seamless and efficient visit — I truly felt valued as a customer. Definitely a 5-star service! More
by daniel_fazenda
August 15, 2025
I came in to address a HUD that was no longer booting properly and came out with a laundry list of things "to fix" without a great understanding of what must be fixed, what was important to fix, and what properly and came out with a laundry list of things "to fix" without a great understanding of what must be fixed, what was important to fix, and what was nice to have fixed. Prior to authorizing repairs although the estimates for the costs of material was provided, the labor cost of the repairs was not explained to me. I am still finding it difficult to wrap my head around $215 per hour for labor when I know that the people actually doing the work are not getting paid $430,000 per year. The staff interaction was cordial and polite, but I found that it was very awkward to talk about any of this with the representatives who coordinated the repairs. There was also no real communication between them on the state of repairs as several times the work was declared "finished" when my original problem with the HUD (later diagnosed as the radio) had not been repaired and the part's status could not be tracked. The bottom line on my costs on top of the cost of the items to be replaced was about $2400 for 9 hours of labor, with parts and tax that came to about $6000, and I left unfixed an item that was identified but later characterized as a "quality of life" issue at another $2400. The only reason I came in was to fix the HUD which was likely something that had to be fixed there. Hindsight tells me that I should have deferred all other recommended repairs and taken those elsewhere at a much more reasonable labor cost with similar guarantees of quality of work. More
by allenjml
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