Gregg Bassett
Gregg Bassett at W&L Subaru

Gregg Bassett | Page 3

General Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

Contact Me
5.0
83 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

32 yrs, 6 mos

5.0

83 Reviews

Write a Review

83 Reviews of Gregg Bassett

December 13, 2022

Dealership Rating
Employee Rating

All services were performed as requested. I appreciate Issac and Jessica for all their help during my visit. Treat you like family. W & L Subaru is the real deal. More

by Steelers58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Scott Mertz , Isaac Young, Jessica Lloyd

Dec 14, 2022

W&L Subaru responded

Thank you so much!

November 29, 2022

Dealership Rating
Employee Rating

Very professional, courteous, and friendly staff. Very satisfied with the whole deal from start to finish. A wonderful atmosphere in the really nice building from sales to service. I have purchased m More

by ben.tharp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Becky Kline, Scott Mertz, Roy Beck , Meghan Balum, Cliff Clymer, Shaunda Zeigler

Dec 05, 2022

W&L Subaru responded

Thank you for the repeat business! It is always our pleasure helping you! Take care and enjoy your new car!

October 13, 2022

Dealership Rating
Employee Rating

My only complaint would be the changing of the trade in value between the visit that I put the hold on the vehicle and the time the vehicle arrived. I was told it was $500 less now because of the 3 weeks d More

by Carrie Bosch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline

October 12, 2022

Dealership Rating
Employee Rating

Great dealership! ! Service department & technicians are A+++..Everyone is so professional & willing to help you in any way. More

by jps045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gavin

Oct 13, 2022

W&L Subaru responded

Thank you for the 5-star ratings!

October 01, 2022

Dealership Rating
Employee Rating

Very good customer service and technician service was helpful with the video of showing what work was done on car More

by nstraub2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Robert Shoup, Donna Gallo, Scott Mertz, Roy Beck , Meghan Balum, Cliff Clymer, Tony Kauffman, Mark Piercy

Oct 05, 2022

W&L Subaru responded

Thank you so much!

August 25, 2022

Dealership Rating
Employee Rating

W & L is efficient, professional, caring and honest. I would recommend them highly to others. I was very pleased with my experience. More

by lpiercy65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Scott Mertz, Roy Beck , Meghan Balum, Cliff Clymer, Shaunda Zeigler, Mason Marroquin Shaun Kaufmann

Aug 26, 2022

W&L Subaru responded

Thank you for the 5 star ratings! Have a great day!

July 13, 2022

Dealership Rating
Employee Rating

Service was in time and they kept me informed throughout the entire servicing. Very professional and accommodating More

by DennisM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Kim Rorke, Shaunda Zeigler

Jul 13, 2022

W&L Subaru responded

It was our pleasure helping you! Thanks!

June 23, 2022

Dealership Rating
Employee Rating

Everybody was very nice. The salesman were knowledgeable in the finance guy was fantastic. My only issue with the dealership is I needed to see fourdifferent people Before I More

by tbruschi5451
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Christine, Dutch (aka Andy) Gonsar , Mark Piercy

Jun 24, 2022

W&L Subaru responded

Thank you for the feedback. The different individuals you spoke with (sales, finance, product knowledge expert) are dedicated specialists for their tasks, and we set it up that way to streamline the process, and also to allow us to help more customers and to ensure customers have a great working knowledge of their new car's technology before they leave. We're sorry that in your case this took longer than you expected. For your next visit, you can always opt out of the vehicle technology overview if that helps. Thanks again and have a great day.

June 14, 2022

Dealership Rating
Employee Rating

Picked up car with a dead battery and originally refused to help. Had to pay for $159 battery More

by LGranda5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Roy Beck

Jun 14, 2022

W&L Subaru responded

We're sorry you did not have a great experience. Thank you for the feedback and have a great day.

June 03, 2022

Dealership Rating
Employee Rating

Always on time, communicate openly, and easy to add on services! Plus having the kids room helps out mommas a lot! More

by mertter15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Greg Christine , Mark Piercy

Jun 06, 2022

W&L Subaru responded

Thank you for the feedback!

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