Gus Arcon | Page 6

From the moment we walked in we were greeted and immediately was introduced to Luis. He was great! I had my son with me, he was very patient and he did all he could to get us as close to the numbers immediately was introduced to Luis. He was great! I had my son with me, he was very patient and he did all he could to get us as close to the numbers we were comfortable with as possible. He walked us through every step of the way. Thanks Luis! More

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Overall the experience was good.I will never buy from a Overall the experience was good. I will never buy from a “#1 Dealer” again. They’re so busy I never felt my purchase was important enough for t Overall the experience was good. I will never buy from a “#1 Dealer” again. They’re so busy I never felt my purchase was important enough for them. Even though i was PAYING CASH. Nick was awesome he personally delivered our Lexus. The finance manager (Todd) didn’t even tell me who he was...like pulling teeth. 👎🏾 Gus (customer service manager) was enthusiastic. The girls answering the phone don’t know the difference between Customer service and Service the Service Department. Learn your job! A few of the. people answering the phone should be running the show down there, very professional and attentive to what I needed. Infiniti of Stuart was totally opposite when I bought my QX60 from them. They were very personal throughout the transaction, not just another number. If you’re OK with always being put on hold and rerouted then Lexus North Miami is the place for you. If I’m paying over $40,000 of hard earned cash, I expect more, not we are busy so sit down until we get to you. I get it, I’m very busy too but I would never treat my patients like I was treated at Lexus North Miami. More

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Maria is the BEST! She went above and beyond and understood exactly what I needed and what I was looking for. The process was easy and fast. Everyone was very nice and helpful. Gus, the sales manag understood exactly what I needed and what I was looking for. The process was easy and fast. Everyone was very nice and helpful. Gus, the sales manager was excellent as well. Overall, I had an amazing experience at Lexus of North Miami and I am so happy with my new car! More

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Maria went above and beyond to provide customer service. From initial contact to final delivery she stayed in contact and completed final delivery including all tech adjustments. One in a million! Finance M From initial contact to final delivery she stayed in contact and completed final delivery including all tech adjustments. One in a million! Finance Manager is exceptional having dealt with me for my third lease Lexus. Insurance coordinator very professional and quickly did his job. Cashier was very professional and detailed. Will always recommend this Team. More

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Very efficient,courteous, and friendly.Excellent service Very efficient,courteous, and friendly. Excellent service and service crew. This is an outstanding dealer who makes every effort to satisfy the cust Very efficient,courteous, and friendly. Excellent service and service crew. This is an outstanding dealer who makes every effort to satisfy the customer and subtly encourage her to remain a Lexus owner. More

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What a difference. Modern facilities, great team, very attentive and speedy service. Maria Morrone is the absolute best! She went far and beyond to get me the deal I wanted. She is a star!!! attentive and speedy service. Maria Morrone is the absolute best! She went far and beyond to get me the deal I wanted. She is a star!!! More

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I was very happy with the sales team for working with me, they made the car buying experience not as painful, like it has been in the past. Thank you north Miami Lexus! they made the car buying experience not as painful, like it has been in the past. Thank you north Miami Lexus! More

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Excellent service and attention from start to finish. My salesperson, Luis, made sure everything ran as smoothly as possible. Will definitely be back for my next vehicle purchase salesperson, Luis, made sure everything ran as smoothly as possible. Will definitely be back for my next vehicle purchase More

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Not enough words praising Gus Arcon and Val McKenzie for their outstanding help ending my lease and purchasing car .So knowledgeable and caring Joanie Glogover their outstanding help ending my lease and purchasing car .So knowledgeable and caring Joanie Glogover More

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My review is too long for this site but be advised that My review is too long for this site but be advised that this "Sales Manager" is not to be trusted. Double and triple taker- Just check BBB which I d My review is too long for this site but be advised that this "Sales Manager" is not to be trusted. Double and triple taker- Just check BBB which I didn't do until after being hosed by him- Shame on me- Buyer beware, I drove 2 hrs and 20 minutes round trip so this guy could hose me. I walked away with nothing. More

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