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Harry Faitelson
Harry Faitelson at Lexus of North Miami

Harry Faitelson

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.9
54 Reviews

Employee Video

4.9

54 Reviews

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54 Reviews of Harry Faitelson

January 24, 2026

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Employee Rating

Service Director, Ed and his team doing an outstanding job and delivering excellent customer satisfaction and quality workmanship More

by FRANK@FLSTATE.CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld , Semon

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Jan 26, 2026

Lexus of North Miami responded

Thank you for the kind words, Frank! We’re thrilled to hear Ed and the team delivered outstanding service at Lexus of North Miami. We look forward to seeing you again!

December 02, 2025

Dealership Rating
Employee Rating

Dealership is very professional with attentiveness Services and courteous in every way I would recommend this dealership To all my friends I have been a loyal customer for over 25 years. More

by jtbica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Zaverukha

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Dec 03, 2025

Lexus of North Miami responded

Thank you for being such a loyal customer and for sharing your positive experience! We truly value your longstanding support and look forward to many more years together. - The Lexus of North Miami Team

November 22, 2025

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Employee Rating

Management was very receptive in working with me on the pricing to lease a new car. They gave me an amazing deal that I could not refuse to take. I particularly want to single out Harry Faitelson, my sale More

by galinw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld, Sean Kamal, Gus Arcon

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Nov 24, 2025

Lexus of North Miami responded

We are grateful for your feedback! It's wonderful to know you had such a great experience with our team, particularly Harry and Gus. We hope you love driving your new car! Thank you for choosing Lexus of North Miami.

June 30, 2025

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Employee Rating

Harry is the best salesperson, I think this is my 4th car leaded with him. Excellent service More

by jaime11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon Cabrera

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Jul 02, 2025

Lexus of North Miami responded

Jaime, thank you for your kind words about Harry and the team! We appreciate your business and we hope to see you again at Lexus of North Miami. Safe travels!

May 25, 2025

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Employee Rating

The best service always. Been using them for over twenty years and never been disappointed More

by BONNIECYPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Lexus of North Miami responded

We are grateful to have earned your business, Bonnie. Thanks for taking the time to leave us a review! - The Lexus of North Miami Team

April 07, 2025

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Employee Rating

You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again More

by navahwolff
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani, Erez Shemesh, Todd Tarczynski, Ramon Cabrera

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Apr 23, 2025

Lexus of North Miami responded

We pride ourselves on our professional service, and I'm very sorry that you didn't have a better experience. I'd like the opportunity to learn the details of what happened here and how we can improve. If you're interested, would you please reach out at your convenience? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 10, 2025

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Employee Rating

Everything was great and the service was quick and easy it was 10 out of 10 More

by SLOPEZ120491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu, Ed Rubenfeld, Angel Rodriguez, Mona Green

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Mar 11, 2025

Lexus of North Miami responded

Thanks for the stellar feedback about our service and staff at Lexus of North Miami!

February 22, 2025

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Employee Rating

Reliable and friendly service from beginning to end. The dealership took care of my wife's car, with the same high standards that they have taken care of mine for over 15 years More

by jganitsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 24, 2025

Lexus of North Miami responded

Thank you for your loyalty and kind words about Lexus of North Miami! We're delighted to hear that our team consistently meets your expectations. Looking forward to serving you both in the future!

February 10, 2025

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Employee Rating

BEST SERVICE EVER! !!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!! More

by jreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld, Danielle Contaldi

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Feb 10, 2025

Lexus of North Miami responded

We're delighted to hear you had such a fantastic experience with us at Lexus of North Miami! Thank you for the enthusiastic feedback, and we look forward to serving you again in the future.

December 27, 2024

Dealership Rating
Employee Rating

Worst Service I’ve ever had with any car i have ever owned. Please feel free to call me about my experience with your service department More

by STACY-FOXPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramon Cabrera , Service Dept Eric

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Dec 30, 2024

Lexus of North Miami responded

I'm truly sorry to hear about your experience with our service department, Stacy. We aim for excellent customer care, and it's clear we fell short this time. I will reach out so we can discuss what happened and work towards a resolution. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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