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Heather Liautaud
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Heather Liautaud | Page 3
BMW Sales Manager
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
82 Reviews
Hello everyone! I will start by saying I won’t make your experience at a car dealership your typical one. I am a BMW advocate and with that passion, I get the most fulfillment getting hands on with my clients. I will assess your needs and desires to find you your perfect vehicle match. Lets not spend too much time at the desk because getting behind the wheel to discover the technology, safety, luxury and of course- performance, is the best part. Staying within your limits we can push the envelope so you can understand why BMW is named The Ultimate Driving Machine. I’ll open you up to a whole new world. So don’t miss out, I’m here to change the game and you'll find that the redundant, painful and boring days of vehicle shopping are gone.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
8 yrs, 11 mos
Specialties & Trainings
Master Certified BMW Genius
82 Reviews
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82 Reviews of Heather Liautaud
April 29, 2022
Great Experience at BMW of Crystal Lake. Ralph, Michelle, and Heather are great to work with and super nice and friendly as well. Ralph, Michelle, and Heather are great to work with and super nice and friendly as well. More
by Matt
Other Employees Tagged: Dan Brzozowski, Michelle Canova , Ralph Sidorowicz
Helpful 
April 11, 2022
I appreciated that it was straightforward and easy. In the past, I’ve spent hours at a dealership during the process of buying a car. We knew what we were looking for, the car was coming in, and the de In the past, I’ve spent hours at a dealership during the process of buying a car. We knew what we were looking for, the car was coming in, and the deal was closed. Dom also offered do drive out to pick up paperwork from us if necessary. More
by Beth
Other Employees Tagged: Michelle Canova, Mike Schwarz , Dominic Krisky
April 04, 2022
The service and assistance from the salesman as well as the financial manager exceeded my expectations. Professional people with a high sense of customer service. the financial manager exceeded my expectations. Professional people with a high sense of customer service. More
by rodrigoleudo
Other Employees Tagged: Jim Marrie, Mike Schwarz, Devon Stovall , Zack Martin
March 22, 2022
This was the best experience I have had at a BMW dealer. Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! Don't let the small town feel fool you. Everyone is very professional and welcoming. What a great team. Thanks, Michelle! More
by Nieminskis
Other Employees Tagged: Dan Brzozowski, Michelle Canova, Mike Schwarz
March 13, 2022
This dealership is home. I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular de I’ve “flirted” with other BMW dealerships, but none provide the attention and service of Anderson/ Crystal Lake BMW. Michelle in particular deserves special recognition for her never ending dedication and attention to detail. Dan and Heather run a top notch dealership that combines the need of the customer with the responsibilities of a high end dealership. I will not go anywhere else for my automotive needs. Luis More
by Luis.torres
Other Employees Tagged: Dan Brzozowski, Michelle Canova, Mike Schwarz
January 27, 2022
It was all about customer service with the sales team and with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Cr with our salesman Ralph. The car we chose was the right price and was in excellent condition… just as described. We are very happy we chose BMW of Crystal Lake and that we had Ralph to represent us. More
by Fresburger
Other Employees Tagged: Leah Ruscitti-Smalley, Dan Brzozowski, Mike Schwarz , Ralph Sidorowicz
December 29, 2021
Michelle was super helpful with no pressure! She loves what she does and only is looking to help you find the perfect vehicle for you! what she does and only is looking to help you find the perfect vehicle for you! More
by Kkship
Other Employees Tagged: Dan Brzozowski, Michelle Canova, Derek Cogdill, Mike Schwarz, Devon Stovall , Ralph Sidorowicz
November 27, 2021
Great service and they made the process easy! Ralph was great to work with and communicated throughout the entire process. great to work with and communicated throughout the entire process. More
by Davidp
Other Employees Tagged: Leah Ruscitti-Smalley, Dan Brzozowski, Mike Schwarz , Ralph Sidorowicz
November 09, 2021
I arrived and was greeted right away. Ralph was friendly and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortabl and pleasant. He showed us to our purchase and had another associate there to answer any questions we had. He made sure we were completely comfortable with everything. We drove 350 miles to come pick it up and he had two bottles of water waiting for us. We drove our BMW home and so far it is exactly as advertised. More
by Jeff D
Other Employees Tagged: Leah Ruscitti-Smalley, Mike Schwarz , Ralph Sidorowicz
October 30, 2021
Leased my second BMW through Ralph, and the experience was just as exceptional as the first. Super smooth process and awesome customer service. Will definitely come back when it’s time to look at my next was just as exceptional as the first. Super smooth process and awesome customer service. Will definitely come back when it’s time to look at my next one! More
by Brian
Other Employees Tagged: Mike Schwarz , Ralph Sidorowicz
