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Heather Stallings
Heather Stallings at Southwest Kia - Mesquite
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Heather Stallings | Page 8

Service Advisor

Southwest Kia - Mesquite

1919 Oates Dr
Mesquite, TX 75150

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351 Reviews
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351 Reviews

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351 Reviews of Heather Stallings

November 18, 2021

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Employee Rating

Employee was very professional and helpful. I received a ride home after dropping my car and the courtesy was picked me back when car was ready. More

by MYRNALWEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 22, 2021

Southwest Kia - Mesquite responded

Hello, thanks so much for the positive feedback. We look forward to seeing you again soon at Southwest Kia - Mesquite!

November 17, 2021

Dealership Rating
Employee Rating

Something was broken by Kia during an oil change but apparently it was my financial responsibility to get it fixed. This is a small issue though compared to past issues with Southwest Kia in Mesquite More

by Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Nov 22, 2021

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

November 17, 2021

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Employee Rating

Prices for services have gone up and the are no longer bundled, but priced individually. More

by MARCYVETA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Dec 03, 2021

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers at every visit. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit. In order to improve our customer experiences, I'd like to know specifically what we need to address. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

November 17, 2021

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Employee Rating

I was given great service as always. I really appreciate the wonderful service that is always given when I come in. More

by Cece Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Prince

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Nov 22, 2021

Southwest Kia - Mesquite responded

Hello, thanks so much for the positive feedback. We look forward to seeing you again soon at Southwest Kia - Mesquite!

November 17, 2021

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Employee Rating

Good fast and friendly service.But middle tray was Good fast and friendly service. But middle tray was missing from middle bucket....after service I notice it was gone after I got on the road to drive More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 03, 2021

Southwest Kia - Mesquite responded

Hi Lisa, thanks for the kind review, and for letting us know about your missing tray. Feel free to reach out to me so we can do some research for you (jasonmurphy@lithia.com). We appreciate your continued patronage and look forward to seeing you again soon at Southwest Kia of Mesquite.

November 16, 2021

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Employee Rating

They suck really wish I would have been somewhere else on top of that I payed my money for service I didn’t receive More

by COMMALETHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jason ,gerret, ashlwy

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Dec 03, 2021

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

November 16, 2021

Dealership Rating
Employee Rating

This a great dealership. Almost always takes care af my issues when I come in More

by quarzar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 03, 2021

Southwest Kia - Mesquite responded

Thank you for the positive feedback. The team at Southwest Kia - Mesquite was delighted to hear your kind words, and we look forward to seeing you again.

November 16, 2021

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Employee Rating

My experience at the Southwest Kia was one of a kind experience. I love them. More

by Robert Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Tonubbee, Jarod Mizell, Omar Milan, Keenan Mcfarland, Joseph Castiglione, Antonio Wilson, Kelvin Peoples, Edwin Sandoval, Estefania Perales

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Dec 03, 2021

Southwest Kia - Mesquite responded

Thank you so much for the kind words & five stars, Robert! Our team is thrilled to hear your recommendation, and we look forward to seeing you again soon at Southwest Kia - Mesquite.

November 15, 2021

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Employee Rating

We have been a Kia Mesquite customer since 2007. Recently, we had our 2019 in the shop do to being hit on the left & back panal which messed up the sensors. Kia reprogrammed the new sensors and the More

by TKATHIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 15, 2021

Southwest Kia - Mesquite responded

Hello, thank you for the valuable feedback. We look forward to seeing you again at Southwest Kia - Mesquite soon.

November 15, 2021

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Employee Rating

I love Southwest Kia Heather is my service manager is top of the line I enjoy coming and getting my service there More

by MICKYTDRUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 15, 2021

Southwest Kia - Mesquite responded

Hello, Heather & our team at Southwest Kia - Mesquite are thrilled to hear your kind words. We appreciate your continue patronage and look forward to seeing you again soon!

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