Hector Riquel
Hector Riquel at Universal Hyundai

Hector Riquel | Page 6

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

4.8
140 Reviews
4.8

140 Reviews

Write a Review

140 Reviews of Hector Riquel

May 20, 2023

Dealership Rating
Employee Rating

The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Andres Garces, Brian Cortes , Rhoda Allen, Gilbert Gregory, Jacob McNeely

May 21, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 03, 2023

Dealership Rating

Typical car buying experience. The salesman was personable, the manager almost bullied you along. I can’t wait until car buying is 100% done online. The entire experience just isn’ More

by EllePa
Recommend Dealer
No

Other Employees Tagged: Edgard Morales, Carlos Garces 1 star

May 03, 2023

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava1@universalhyundai.com

April 29, 2023

Dealership Rating
Employee Rating

Good prices, good services the people is there to help you if you have any question More

by PEGGY_ORTIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

Universal Hyundai responded

Ms. Ortiz, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with us and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 16, 2023

Dealership Rating
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Great overall experience from salesperson, to manager and staff. they were all very courteous, friendly and knowledgeable. Couldn’t ask for a better team to help me purchase my new Genesis GV 70. More

by JLEONVAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Janlique Vazquez

Apr 17, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 19, 2023

Dealership Rating
Employee Rating

As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! More

by ILEANA HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2023

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 10, 2023

Dealership Rating
Employee Rating

Universal was great to work with. I got the car I wanted at the price I wanted. Unlike other dealers, each person I dealt with conducted themselves professionally. More

by Ted
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yadriel Morales

Mar 13, 2023

Universal Hyundai responded

Thank you, Ted, for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 20, 2023

Dealership Rating
Employee Rating

Excelente buen servicio el vendedor me ayudó hasta el final del proceso no fue mucho de espera More

by CANDELARIO_DAMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria, Carlos Roman

Feb 21, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team! We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2023

Dealership Rating
Employee Rating

it is a good dealership and the process was not too complicated. Everything is clean and i was offered a chicken sandwich. Two thumbs up More

by GEORGESANANDRES4593
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Brian Cortes

Feb 19, 2023

Universal Hyundai responded

Thank you, George, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 30, 2023

Dealership Rating
Employee Rating

The BEST dealership and sales person Antonio. ..I love my Kona..THANK YOU Universal Hyundai. More

by Leejenk2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez , Antonio Aponte

Jan 31, 2023

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you'll continue to enjoy your new Kona. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 06, 2023

Dealership Rating
Employee Rating

Professional and caring employees. I had a Sonata and brought for service and felt like family after meeting Rhoda. This vehicle basically sells itself too. Jan enlightened me and my w More

by HOOKME2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2023

Universal Hyundai responded

Thank you for taking the time to leave us your feedback. We appreciate this fantastic review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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