Hunter McRight | Page 2

Needham approach was solid. Answered all our questions with no hesitation. Great to do business with him. I found that the financial person should have offered more informati Answered all our questions with no hesitation. Great to do business with him. I found that the financial person should have offered more information. When presenting service programs and extended warranties. Examples: Never mentioned the $100 deductabke option on the platinum program Never mentioned the golf program option. I learned of those options today on the internet. The program covering tires , glass breakage and key bobs isn’t the one we wanted. Our stupidity! We told the person we had glass coverage and didn’t need that coverage. Today in reviewing the program documents we saw that glass coverage had been marked and we failed to notice it. Openness was definitely lacking. One positive was his assistance in enrolling in the ID me program More

by neasso Verified Customer Verified Customer

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First Lexus purchase and likely not the last. Don helped me from the start with his no pressure approach. Don was super helpful and easy to work with. Hunter did great with the technology stuf Don helped me from the start with his no pressure approach. Don was super helpful and easy to work with. Hunter did great with the technology stuff and Jeff was a pleasure in finance. More

by blairbrian Verified Customer Verified Customer

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I bought a new Lexus in 2015, I never had a problem with it . Being a single woman meant everything to me. There customer service was awesome, sooo ten years later, I wanted another luxury car without the w it . Being a single woman meant everything to me. There customer service was awesome, sooo ten years later, I wanted another luxury car without the worry of break downs. I’m back to Northside Lexus with a 2025,350 NX Lexus. I’m loving it. Thank you !!!! More

by NORMALMUNOZ Verified Customer Verified Customer

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Very pleased with the entire experience at Northside. Michael Featherstone was awesome to work with. He was very professional, patient, and answered all my questions and concerns. Michael Featherstone was awesome to work with. He was very professional, patient, and answered all my questions and concerns. More

by hkeiser1 Verified Customer Verified Customer

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Guys did a great job, in their areas. Love my new truck. Thks for all the assistance. Love my new truck. Thks for all the assistance. More

by dopeebles Verified Customer Verified Customer

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Great guys to work with all very knowledgeable on the product and professional in their conduct. product and professional in their conduct. More

by CFIIVictor Verified Customer Verified Customer

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Excellent customer service. Very helpful in explaining the new features. Also the warranty and routine services coverage. Keep up the good work. Furthermore Mr. Hunter was very k Very helpful in explaining the new features. Also the warranty and routine services coverage. Keep up the good work. Furthermore Mr. Hunter was very knowledgeable in explaining the electronic features. More

by PPAHSV Verified Customer Verified Customer

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Needham is great! He's been our family salesman for years and always takes care of us. Additionally, everyone I encountered during this process was helpful, from techn He's been our family salesman for years and always takes care of us. Additionally, everyone I encountered during this process was helpful, from technology to finance. More

by KATY5 Verified Customer Verified Customer

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Both John through the sales process and Hunter through the new vehicle orientation were great. John kept me informed on my ordered vehicle without me having to ask for updates. Hunter was very patient wit the new vehicle orientation were great. John kept me informed on my ordered vehicle without me having to ask for updates. Hunter was very patient with all of my questions. More

by mford133 Verified Customer Verified Customer

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The overall buying experience was straightforward. We did not finance the vehicle, but the finance gentleman was not overly pushy about the add-on insurances. The two tech guys communicated on our lev We did not finance the vehicle, but the finance gentleman was not overly pushy about the add-on insurances. The two tech guys communicated on our level. The complete process was easier than I expected. There was a small issue with lack of response to a text and a voicemail over a two day period. But we did receive a call back after the second voicemail on the third day. I would recommend Northside to my friends. More

by lindapdi Verified Customer Verified Customer

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