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Ian Jackson
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Ian Jackson | Page 3
Sales Consultant/Credit Specialist
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
65 Reviews
I pride myself in earning a customer for life and making the experience as smooth, quick, and easy as I possibly can! I enjoy my career; I not only get to sell cars but give folks an opportunity to change their entire situation with their credit profile!
Read moreDealership Experience
2 yrs, 4 mos
Industry Experience
2 yrs, 4 mos
Specialties & Trainings
Fresh Start Program
Credit Specialist
Sales Consultant
65 Reviews
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65 Reviews of Ian Jackson
Helpful 
October 09, 2023
I enjoyed working with Ian. He was kind and genuinely seemed to care- and he was working with another buyer at the same time. He amicably split his time between us. I accepted a He was kind and genuinely seemed to care- and he was working with another buyer at the same time. He amicably split his time between us. I accepted a deal to trade my vehicle, but it was nearly $1000 less than KBB told me when they sent me to Jim Butler. Very disappointing for sure. Overall I was happy with the experience until closing with Wendy who, in my opinion, would benefit from receiving additional customer service training. More
by moffie613
Other Employees Tagged: Wendy
August 26, 2023
Purchased a used 2022 car (with only 9,900 miles) and dealt with the usual antiquated sales schtick (e.g.. “Let me talk to my boss. I’ll try and get you the best deal..blah, blah.”). After 2+ hours of ba dealt with the usual antiquated sales schtick (e.g.. “Let me talk to my boss. I’ll try and get you the best deal..blah, blah.”). After 2+ hours of back-and-forth nonsense, we buy the car. However, we noticed the rear tire had a spare donut on it. Our sales guy, Ian, said they’d replace it, but the tire was on order. After a week, they replace the tire (awesome) and we drive up to get the car. As we get home, I notice the car is out of windshield wiper fluid. I pour the fluid in and it goes start to the ground. Straight. Through. Did no one check this before putting it out for sale? We then drive it to get gas and the low tire sensor comes on, but all the tires are filled perfectly. Ok, faulty sensor. It happens. We get home and I text Ian. He says to bring it back up, and then tells me everything will be fixed in a week. Another week goes by. Nothing. A couple days later, Ian says it’s all fixed. We get to the dealership, Ian tells me the windshield fluid part has to be ordered. Wait, I thought you said it was fixed?!? He said the part will be there in a week. It’s been 2 weeks and we’re still getting nowhere fast. Ian tells us to call the parts manager. After several calling attempts + left messages to/for the parts manager, we’ve heard nothing. Absolutely nothing. I have no idea if the part is even in. No one is telling us anything. It’s been a very, very frustrating experience that really could have been mitigated by just being honest and upfront with your customer. Just be transparent and communicate. I get that parts take time to order, but follow through on your sale to the end. Stop acting as if we’re bothering you and we’re the problem. We just want the issue fixed. That’s it. More
by bielicke04
Verified CustomerAugust 19, 2023
Shane did n outstanding job helping me in my situation. Great experience!! Will be back Great experience!! Will be back More
by irahamp52
Other Employees Tagged: Mike Zarlingo , Shane Matthews
August 16, 2023
Worked around my budget and credit with no hesitation. Environment at the dealership was so welcoming. Environment at the dealership was so welcoming. More
by Nicklet
Other Employees Tagged: Mike Collins
July 05, 2023
What a great experience it was there and the people where awesome Ian was one of the best sales people I have ever dealt with. I have no regrets and would do it again. awesome Ian was one of the best sales people I have ever dealt with. I have no regrets and would do it again. More
by joerocky8341
July 03, 2023
We couldn't be happier with our experience at Jim Butler. I let our salesman Ian Jackson know the type of car we were looking for and our price range, and he immediately got to work finding the perfect car I let our salesman Ian Jackson know the type of car we were looking for and our price range, and he immediately got to work finding the perfect car for us. We appreciated the casual atmosphere of Jim Butler; no "high pressure" sales going on here. Ian was the consummate professional. He asked about our needs and took care of fulfilling them. We had a wonderful experience with Jim Butler- from sales to financing. I would recommend the company and especially our salesman, Ian Jackson, to anyone looking for a car. More
by jean.wever
Other Employees Tagged: Brian Steinlage
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