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Iris Flores-Garcia
Iris Flores-Garcia at Lithia Hyundai of Reno

Iris Flores-Garcia

Business Development Lead

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
5.0
48 Reviews

Dealership Experience

9 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

48 Reviews

Write a Review

48 Reviews of Iris Flores-Garcia

December 17, 2025

Dealership Rating
Employee Rating

A great experience and the staff was awesome. A special thanks to our salesman Levi. He was determined to get us in the car we wanted at the payment we were looking for. More

by KJORG03
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Levi Williams

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Dec 18, 2025

Lithia Hyundai of Reno responded

We're happy Levi and the team worked hard to get you a great deal! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. See you next time!

December 13, 2025

Dealership Rating
Employee Rating

I have never heard of or ever signed any papers stating “AS IS, NO RETURN, . ……” when buying brand new cars like Honda and Toyota until I purchased a Hyundai. Also, I was asked to sign a paper with “A More

by MIKE89COLT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes Wilson, Joshua Boyce

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Dec 17, 2025

Lithia Hyundai of Reno responded

Mike, Thank you for taking the time to share this feedback. I appreciate the opportunity to clarify, as the way this was presented clearly caused confusion — and that’s on us. The $40 line item you referenced is not a customer charge. It is an internal charge between our sales and detail departments and should not have appeared on your customer-facing paperwork. It also should have been properly explained at delivery, and we regret that it was not. Additionally, the “as-is” acknowledgment you mentioned is a standard purchase disclosure used on all vehicle transactions and does not affect Hyundai’s factory warranty or coverage on a new vehicle in any way. That said, we understand how unfamiliar wording — especially when combined with unclear documentation — can raise concern. We appreciate you calling this out. Feedback like yours helps us tighten our processes and ensure everything is clearly explained moving forward. -Scott Robert Customer Relations Manager Lithia Hyundai of Reno

November 17, 2025

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Employee Rating

It’s always a Baja blast hanging out with all your friends at LITHIA Hyundai of Reno!!! More

by GABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Jeremy Olsen, Scott Robert, Holly Jensen, Drea McGiffin, Michael Costello, Gaby Temprano, Levi Williams, Courtney Chienne , Jake!!!!

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Nov 18, 2025

Lithia Hyundai of Reno responded

Thanks for the great review, Gaby! We’re so glad you had a fun experience at Lithia Hyundai of Reno!

October 22, 2025

Dealership Rating
Employee Rating

Attentive to my needs without being too pushy I enjoyed the attentiveness that was spent helping me decide More

by my2fillies
Recommend Dealer
Yes

Other Employees Tagged: Iris Flores-Garcia

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Oct 27, 2025

Lithia Hyundai of Reno responded

We're so glad you enjoyed your experience with our team! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Hope to see you again down the road!

October 18, 2025

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Employee Rating

Everyone was very friendly. Thank you Devin & Iris for helping us and explaining the process very well. Iris explained about all of the features of the Santa Fe and if I had any More

by paula60guzman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers , Iris

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Oct 20, 2025

Lithia Hyundai of Reno responded

Hi Paula, it's fantastic to hear that Devin and Iris made the process so smooth and enjoyable! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Enjoy your new Santa Fe!

October 16, 2025

Dealership Rating
Employee Rating

Iris is super helpful when I asking some of the details of the car before purchase. Levi is helping me on the day of purchasing, he is friendly and easy to work with. More

by ZZWZHONG698800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Levi Williams

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Oct 17, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your great experience with Iris and Levi! We're glad they made the process smooth and enjoyable. Congratulations on your new car! - Lithia Hyundai of Reno

October 03, 2025

Dealership Rating
Employee Rating

Great was well taken care of love the truck we will be back when we are in the market again More

by BOBGSCHUBRING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dunham, Levi Williams

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Oct 03, 2025

Lithia Hyundai of Reno responded

We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future at Lithia Hyundai of Reno!

September 29, 2025

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Employee Rating

Everyone was really nice and helpful with the whole process of getting our car setup. More

by Bunree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clark, Ryan Ferris

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Sep 29, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

September 16, 2025

Dealership Rating
Employee Rating

Very nice staff, answered all of my questions, and would recommend to friends and family. More

by KRISTELECHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Lithia Hyundai of Reno responded

Hi Kristele, Thank you for the review. We are glad your time with us was a nice experience. We hope to see you again here at Lithia Hyundai of Reno.

August 27, 2025

Dealership Rating
Employee Rating

They nickel and dime you to death. Didn’t even get a full charge when picking up my vehicle. More

by R8DRKEV02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Holly Jensen, Tony Roach

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Aug 28, 2025

Lithia Hyundai of Reno responded

We see your feedback and understand your concerns. If you would like to look into this matter in further detail, please contact me through the information below. Thank you. Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

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