Isaiah Rodarte
Isaiah Rodarte at Big Star Cadillac

Isaiah Rodarte | Page 7

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
132 Reviews
4.8

132 Reviews

Write a Review

132 Reviews of Isaiah Rodarte

January 28, 2025

Dealership Rating
Employee Rating

I like the they are very helpful and nice have no problem no issues everything is okay More

by REDLINE210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadllac.com

January 19, 2025

Dealership Rating
Employee Rating

2.5 hours for an oil change is a little ridiculous. Not to mention my Aldis quarter was taken, it's only a quarter but it's the principal. I thought maybe it was vacuumed up but the penny and trash was lef More

by Kayla
Service Time
Recommend Dealer
No
Jan 20, 2025

Big Star Cadillac responded

Thank you for your business and your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

January 18, 2025

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Employee Rating

The service was good but the only thing is I had to wait like over 2 hours and the tv was stuck on the same news over and over. But nothing serious !! More

by joy-2da-world
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Service Time
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Recommend Dealer
Yes
Jan 20, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 14, 2025

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Take. 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les More

by morenolazaro99.lm
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Recommend Dealer
No
Jan 16, 2025

Big Star Cadillac responded

Thank you for your review. We are sorry to hear about your experience and we agree that is too long. Top-notch customer service is a one of our priorities and we strive to provide a world-class experience with every customer interaction. Please feel free to contact me directly should you have any other concerns at vtrevinojr@bigstarcadillac.com. Vennie Trevino. Service Director.

January 11, 2025

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Employee Rating

I purchased my 2024 Cadillac lyric about six or seven months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement More

by CBEULAH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 10, 2025

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It’s well organized, clean and efficient with professional and courteous agents.. Scheduling is flexible and very accommodating with pickup and drop off options: More

by cakk
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 10, 2025

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Employee Rating

The service team at Big Star always does a fantastic job! Always timely and efficient! More

by jj18
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Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 09, 2025

Dealership Rating
Employee Rating

Isaah is super helpful and makes it easy to deal with. Never have an issue with his service. More

by tony426tamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience with our service department. Please reach out to me directly to schedule a convenient time to discuss your concerns. Daniel Wood, Service Manager, dwood@bigstarcadillac.com

January 05, 2025

Dealership Rating
Employee Rating

They alwas take good care of us everytime we bring our XT4 in for service. I would recommend Big Star Cadillac dealership to anyone needing service on their vehicle. More

by BRADYBUNCH_5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Lee Velazquez

Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 03, 2025

Dealership Rating
Employee Rating

Best service ever Always got good customer service. Cars are always well taken care of More

by TYRONE.GLASPIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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