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JC Cavazos

Overview Reviews (148) Inventory (1067)

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JC Cavazos

JC Cavazos | Page 9

Internet Sales & Leasing Consultant

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8

148 Reviews

Overview Reviews (148) Inventory (1067)

4.8

148 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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148 Reviews of JC Cavazos

November 03, 2024

Dealership Rating

Employee Rating

The Mark Christopher team helped us find a safe new car for our growing family and made the process as smooth and quick as possible! Top tier customer experience from start to finish! for our growing family and made the process as smooth and quick as possible! Top tier customer experience from start to finish! More

by jennhasfaith

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lee in finance and Sharon Borgo

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Nov 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that the Mark Christopher Auto Center team was able to help you find a safe new car for your growing family. Providing a smooth and quick experience is our priority, and we appreciate your kind words about our customer service. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 02, 2024

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Employee Rating

Really great team of people to work, thankful for helping me out on my new car me out on my new car More

by rodriguezjustin1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Jason Ho, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble , Anthony Farfan

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Nov 05, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We at Mark Christopher Auto Center are thrilled to hear that you had a great experience with our team and that we could assist you with your new car. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 02, 2024

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Employee Rating

The last 2 times I have brought my traverse in for service I told the service writer there is a leak of either transmission fluid or coolant. I have multiple stains in my driveway. My car is the only service I told the service writer there is a leak of either transmission fluid or coolant. I have multiple stains in my driveway. My car is the only car in the driveway. I brought it home after another service on 10/31 and the next morning there is another small puddle of fluid. They are good at changing oil and rotating your tires but aren’t able to find the leak that is marking up my driveway. Very disappointed in mark christophers service. I purchased my Traverse in December 2023 and bought it from you guys because you were the closest Chevrolet dealer to my house. I wanted to support my local dealership but it seems like this might have been a mistake. My neighbor around me who have purchased Chevys bought from Selman Chevrolet and rant and rave about how good their service is. Mean while my new traverse has had a leak fro a few months that is marking up my driveway that Mark Christopher’s service department can’t seem to find. I purchase a 5 year maintenance service agreement when I bought the car but what good is it if I can’t get my problems fixed. More

by kendad98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Sam Fakhouri

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Nov 04, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the ongoing leak in your Traverse and the inconvenience it has caused. At Mark Christopher Auto Center, we prioritize addressing our customers' concerns, and your experience does not reflect our standards. We appreciate your loyalty in choosing our dealership, and I encourage you to contact me directly so we can delve deeper into this issue and work towards a resolution. Your satisfaction is important to us, and we want to ensure that your vehicle is taken care of properly. Thank you again for your feedback, and we hope to resolve this matter promptly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2024

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Employee Rating

Quick and easy! Everyone was very helpful and provided fair price. I would definitely recommend people who are thinking about buying a new car. Everyone was very helpful and provided fair price. I would definitely recommend people who are thinking about buying a new car. More

by Eduardoserrano03

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri

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Nov 04, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Mark Christopher Auto Center was quick and easy, and that our team was able to assist you with fair pricing. We appreciate your recommendation to others considering a new car. We look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

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Employee Rating

They had what I wanted and I bought it! It was relatively pain free. Yeah!!! It was relatively pain free. Yeah!!! More

by Yeti

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble

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Nov 01, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience! We’re thrilled to hear that you found what you wanted at Mark Christopher Auto Center and that the process was relatively pain-free. Your enthusiasm is greatly appreciated! We look forward to welcoming you back for any future needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 26, 2024

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Employee Rating

All Was Good from the start to the drive off with mu new RS Equinox RS Equinox More

by agphillips

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Joel Rodriguez, JT Trimble

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Oct 29, 2024 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that everything went smoothly from the start to the moment you drove off with your new RS Equinox. At Mark Christopher Auto Center, we strive to provide a great experience for our customers, and your feedback means a lot to us. We look forward to serving you again in the future! Enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 24, 2024

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Employee Rating

Best price around, I looked around for a good deal, drove from Riverside 40 minutes but it was worth it. from Riverside 40 minutes but it was worth it. More

by jc21ayala

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ozzie

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Oct 25, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you found the best price at Mark Christopher Auto Center and that your drive from Riverside was worth it. We appreciate your effort in choosing us and look forward to assisting you again in the future. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 19, 2024

Dealership Rating

Employee Rating

Súper excelente el vendedor claro k lo recomiendo y volvería a comprar otro auto ahí volvería a comprar otro auto ahí More

by delgadoalma40

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Jeff Rizzi, Albert Rodriguez, Jerry Pena

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Oct 22, 2024 -

Mark Christopher Auto Center responded

Gracias por tu comentario positivo. Nos alegra saber que tu experiencia con Mark Christopher Auto Center fue excelente y que nuestro vendedor cumplió con tus expectativas. Estaremos encantados de ayudarte nuevamente cuando decidas comprar otro auto. ¡Te esperamos! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 17, 2024

Dealership Rating

Employee Rating

Very clean knowledgeable staff Very friendly great service fair pricing every time we have leased or purchasec service fair pricing every time we have leased or purchasec More

by VINCEELEFANTE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Joel Rodriguez, JT Trimble

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Oct 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you found our staff knowledgeable and friendly at Mark Christopher Auto Center. It's always our goal to provide great service and fair pricing. I appreciate your continued trust in us for your leasing and purchasing needs, and I look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 05, 2024

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Employee Rating

Greg I wanted to say thank you for making the purchase such a smooth The purchase was expedited for us and it was extremely quick and smooth. Your staff was extremely professional and helpful. They p such a smooth The purchase was expedited for us and it was extremely quick and smooth. Your staff was extremely professional and helpful. They provided us with valuable information and insight. Greg with sales , JC at our arrival and Larry in finance would receive my highest recommendation. They have left a positive and lasting impression. Again, thank you and best regards, Mike and Deborah Gilmore More

by GILMORE.M

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess

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Oct 08, 2024 -

Mark Christopher Auto Center responded

Thank you, Mike and Deborah, for your wonderful review! We’re thrilled to hear that your purchase at Mark Christopher Auto Center was smooth and efficient. It's great to know that Greg, JC, and Larry provided you with the helpful and professional service we strive for. Your recommendation means a lot to us! We look forward to assisting you again in the future. Best regards! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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