JC Cooper | Page 22

Went twice for the same service(Safety recall). Also I did not get the update on time, I was not able to manage my weekend because I have to keep check when the job completed. They could rent me on Also I did not get the update on time, I was not able to manage my weekend because I have to keep check when the job completed. They could rent me one more day to return the car. Also it took 3 days to get my car because they order a wrong part at first. More

by disappointed Verified Customer Verified Customer

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I came for oil change for my Lexus I was approached with a rude service advisor with no customer service so impolite so I went to Mr CJ and he took care of my but after my oil change next day I had oil leak a rude service advisor with no customer service so impolite so I went to Mr CJ and he took care of my but after my oil change next day I had oil leaking on my garage floor And also inside my engine when they try to change the oil filter they made a big mess not happy about this service at all they didn’t do good job at all. More

by KDESHNAD Verified Customer Verified Customer

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Staff very helpful. Everyone takes great care of my car. Very pleased. I enjoy my car Everyone takes great care of my car. Very pleased. I enjoy my car More

by COLLINS678 Verified Customer Verified Customer

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Issue not resolved, and this has resulted in returning multiple times and multiple phone calls. Still not resolved. multiple times and multiple phone calls. Still not resolved. More

by burchamk Verified Customer Verified Customer

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This dealership has been part of my family for more than a decade. JC is my service person is an awesome person to work with. I trust him deeply and send all of my friends there. I’m always very happy with a decade. JC is my service person is an awesome person to work with. I trust him deeply and send all of my friends there. I’m always very happy with the outcome. More

by JSTEINER50 Verified Customer Verified Customer

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We have purchased 6 cars over the years from Cobb County Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! Toyota and LOVE the service department! Customer service is top notch!! Nothing compares to it!! More

by JOHNBARNHART21 Verified Customer Verified Customer

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Excelente trabajo el realizado y el servicio de traslado fue bueno. Las instalaciones limpias y agradables fue bueno. Las instalaciones limpias y agradables More

by DENNYSQUINTERO22 Verified Customer Verified Customer

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Easy to make appointment . Kept well informed of what was going on. Let me know when ready and easy pick up. Will be back for sure... Kept well informed of what was going on. Let me know when ready and easy pick up. Will be back for sure... More

by crc135 Verified Customer Verified Customer

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Service reps could be more personable and respectful of customer's time when scheduling service appointments. customer's time when scheduling service appointments. More

by USIOAORLANDO Verified Customer Verified Customer

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JC in service dept. does a great job. He keeps me coming back to service my vehicle and will continue to do so as long as he is there. does a great job. He keeps me coming back to service my vehicle and will continue to do so as long as he is there. More

by DAVELABOY Verified Customer Verified Customer

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