Jack McVey | Page 18

Stress free and comfortable! Buying my new Subaru Forester was comfortable and stress free. I wanted to trade-in my Impreza for a Forester but was hesitant in coming to Tucson Sub Buying my new Subaru Forester was comfortable and stress free. I wanted to trade-in my Impreza for a Forester but was hesitant in coming to Tucson Subaru because I had purchased my car in another city and wasn't sure if I should go back there to do it with the previous salesman.To my surprise, Jack McVey was so patient and understanding, he listened to what I wanted and he took his time to go over all my options. He spent a great deal of time making sure I was comfortable with my new vehicle. I was so impressed, I am recommending Tucson Subaru to my family and friends. Thank you Jack! More

Helpful 0

Report | Print

Unethical!!!After leaving this review Tucson Subaru Unethical!!! After leaving this review Tucson Subaru management heavily pressured my friend who worked there at the time to talk me into changing my Unethical!!! After leaving this review Tucson Subaru management heavily pressured my friend who worked there at the time to talk me into changing my review! Unbelievable! Purchased a 4 year old used car with 33k miles on it from them. The day I drove it off of the lot the radio screen went out, I waited a day to see if it would come back and it did not. I drove it back to the lot and showed them, the salesman poked it for a bit and said I should buy a new radio because they were not interested in doing anything about it. I then decided to change the engine air filter. Glad I did because it had to have been original and was black and plugged up. If they cant be bothered to even check the air filter, then I have zero hope that the oil was checked either, never mind changed. Their used car inspection is non existent, or lacks very basic things. I have had better customer service at the small used dealers around town. If you're expecting premium service for that premium price, you wont get it here. Absoluttly Unethical! Immediately after leaving this review I was contacted by management at Subaru. They were concerned about the air filter and only the air filter. They wanted me to do them a favor and go completely out of my way to give them the filter so they could deal with the 3rd party they have inspect and condition their used cars. Not once was I offered anything, I had to ask they they perform the used car inspection because it was clearly not done when I purchased the car. Long story shorter. I asked for them to inspect the car, they promised to have it done in an hour, they didnt get it done in 4 and I walked out with a cabin air filter I still had to install. None of my concerns were addressed when I pointed out damage on the undercarriage of the vehicle I didn't see before purchasing the vehicle. More

Helpful 2

Report | Print

Buying a New Car Jack was friendly and patient. My husband and I went to the dealership three times before purchasing. We never felt pressured into buying the car. Tra Jack was friendly and patient. My husband and I went to the dealership three times before purchasing. We never felt pressured into buying the car. Traci made the financing part easy. I would definitely recommend Tucson Subaru to my friends. More

Helpful 0

Report | Print

Great service! Very helpful employees. They held my hand the whole way and they were very patient which I certainly needed as a first time car buyer. Very helpful employees. They held my hand the whole way and they were very patient which I certainly needed as a first time car buyer. More

Helpful 0

Report | Print

Easy process I was impressed by how easy the whole process was. Everyone at the dealership was kind and personable. The process did take a while to complete though I was impressed by how easy the whole process was. Everyone at the dealership was kind and personable. The process did take a while to complete though so I recommend speeding up the process a bit. More

Helpful 0

Report | Print

Tucson Subaru auto purchase Everone was very helpful and nice. Jack Mcvey was very patient when we test drove several cars. Process was quick and we drove off with a car that we Everone was very helpful and nice. Jack Mcvey was very patient when we test drove several cars. Process was quick and we drove off with a car that we really liked. Price was straight up with no hidden fees. Unlike the car dealerships I've been to in Poenix. The online prices were cheap. But they had 2,500 added reconditioning fee. We were never pressured or rushed to buy a car like other dealerships do. Tucson Subaru is a great dealership to buy a car from with honest people. More

Helpful 0

Report | Print

best car experience we have ever had Jack and Louie were great. Jack was present for the whole time. Friendly and competent. We enjoyed the experience very much and would tell friends. Jack and Louie were great. Jack was present for the whole time. Friendly and competent. We enjoyed the experience very much and would tell friends. More

Helpful 0

Report | Print

Friendly and efficient. This is the fourth Subaru that I’ve purchased from Jack Mcvey and Tucson Subaru in the last 15 years. Each time I come in, Jack and his team manage This is the fourth Subaru that I’ve purchased from Jack Mcvey and Tucson Subaru in the last 15 years. Each time I come in, Jack and his team manage to both get the deal done painlessly and handle me in a way that makes me confident I’ve gotten the best deal possible. I look forward to my next purchase, though I’m a little skeptical of a hybrid WRX. P.S. Dan, Jade, and the rest of the service department are fantastic at what they do! More

Helpful 0

Report | Print

New car purchase Great dealership. Purchase was easy. No hard sale. Jack is a knowledgeable, friendly guy. Not pushy. Very good experience . The managers got in touch Great dealership. Purchase was easy. No hard sale. Jack is a knowledgeable, friendly guy. Not pushy. Very good experience . The managers got in touch after my visit to see how things went. I would ask for Kurt in Finance. Very likable person. Down to earth. No hard sell. Very important to me. I will walk away from a pushy sales person. More

Helpful 0

Report | Print

Good! I don't like any kind of shopping, but least of all shopping for cars. Past experiences have resulted in hard-core sales staff who made for miserable I don't like any kind of shopping, but least of all shopping for cars. Past experiences have resulted in hard-core sales staff who made for miserable exchanges. I didn't visit today expecting to purchase, just to be informed as I prepare to purchase. But, I fully expected to be pressured to buy just the same. I was so pleasantly surprised by Jack's easy going, gentle style that I found myself very comfortable with the entire experience. It was he who moved us from one stage to the next (looking to informing to driving to calculating) yet in such a way that it was very natural. The truth is that I want very much to buy a car with Jack's help and I plan to return to do so when I have the funds. I think he's very respectful and he treated me with a high degree of integrity. More

Helpful 0

Report | Print