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Jack Staray

Overview Reviews (23) Inventory (312)

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Jack Staray

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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5.0

23 Reviews

Overview Reviews (23) Inventory (312)

Dealership Experience

2 yrs, 8 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English

5.0

23 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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23 Reviews of Jack Staray

February 28, 2026

Dealership Rating

Employee Rating

Good customer service He tried to explain why my day's car doesn't not need tires Bali car doesn't not need tires Bali More

by Janice049

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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Mar 03, 2026 -

Lou Sobh Honda responded

Thank you for your feedback, Janice. We’re glad to hear you received good customer service and that our team took the time to explain the recommendations regarding your tires. We always want our customers to feel informed and confident in the condition of their vehicle. If you ever have additional questions about your vehicle or its maintenance, we’re always here to help. Thank you for choosing Lou Sobh Honda!

February 25, 2026

Dealership Rating

Employee Rating

Like Jack. He was honest and easy to work with We appreciated working with Jack and will ask for him next time we need services He was honest and easy to work with We appreciated working with Jack and will ask for him next time we need services More

by mmcafee

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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Mar 10, 2026 -

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear Jack was honest and easy to work with. We appreciate your trust in our team and look forward to assisting you again the next time you need service. Thank you for choosing Lou Sobh Honda!

February 25, 2026

Dealership Rating

Employee Rating

I just had my first service on my 2025 Honda Ridgeline. Jack was my service advisor. He was super nice and kept me updated on my truck. All and all it was a great first experience. I look forward to having Jack was my service advisor. He was super nice and kept me updated on my truck. All and all it was a great first experience. I look forward to having my truck serviced at Lou Sobh in Cumming. More

by b_pinter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 25, 2026 -

Lou Sobh Honda responded

Thank you so much for sharing your experience with us! We’re glad to hear your first service visit went smoothly and that Jack took great care of you. We appreciate you choosing Lou Sobh Honda and look forward to being here for all your future Ridgeline service needs.

February 13, 2026

Dealership Rating

Employee Rating

He is patient and helped to take care of everything I needed Thank you Jack I am happy with the service needed Thank you Jack I am happy with the service More

by mattfg

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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February 13, 2026

Dealership Rating

Employee Rating

Always when I call he is clear, concise and professional and tells me the best solution they have to offer. Great service! and tells me the best solution they have to offer. Great service! More

by CFEDORCHUK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Esloon

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February 13, 2026

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Employee Rating

This the best Dealership in the whole world hands down great people and customer service! great people and customer service! More

by DistantCarbon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Heather Cullen, Ryan Esloon, Adam Gurreri, Barry Leake, Aquila Ukama, Stephanie Love, Laith Younis, Christina Thomas , Brandyn McMahon

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February 12, 2026

Dealership Rating

Employee Rating

Went in the shop for maintenance on a Saturday morning and was kept informed of needed maintenance, which was completed timely. and was kept informed of needed maintenance, which was completed timely. More

by drumstooloud

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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February 07, 2026

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Employee Rating

I felt welcomed right away and was greeted with a smily. My service advisor was really organized and helpful. Great experience for my quick oil change! My service advisor was really organized and helpful. Great experience for my quick oil change! More

by IMRAN.MEGHJI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jack Staray

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Feb 12, 2026 -

Lou Sobh Honda responded

Thank you so much for the great feedback! We're glad to hear you felt welcomed right away and were greeted with a smile. It’s wonderful that your service advisor was organized, helpful, and made your quick oil change a great experience. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

January 30, 2026

Dealership Rating

Employee Rating

This dealer has a Great and afficient customer service! I would like to Thankfulto Tan , for All of his support! I would like to Thankfulto Tan , for All of his support! More

by marcoal17

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Heather Cullen, James Nasser, Rashed Khan, Thierry Tan, Christina Thomas , Jimmy Harris

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January 16, 2026

Dealership Rating

Employee Rating

This dealership has given us one of the best experience especially the service center. Jack was great! We get dedicated customer care with experts. especially the service center. Jack was great! We get dedicated customer care with experts. More

by ma210048

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 27, 2026 -

Lou Sobh Honda responded

Thank you for sharing your experience. We are thrilled to hear that our service center made such a positive impression and that Jack provided great support. Providing dedicated customer care with expert service is always our goal, and we appreciate your kind words. We look forward to seeing you again!

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