Jackie Little | Page 2

Great Overall Interaction Can not say enough about Jon,Jackie, Dave ,Tony, Chris and all the folks who worked with us. Truly world class team and they delivered as promised. Can not say enough about Jon,Jackie, Dave ,Tony, Chris and all the folks who worked with us. Truly world class team and they delivered as promised. Entire company went the extra mile to deliver all three of our vehicles to us on time as promised. More

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Robert Gordon made buying a car enjoyable ! In previous years.....I always dreaded going out to buy a car. Robert Gordon made the whole experience truly enjoyable and stress free. He was patie In previous years.....I always dreaded going out to buy a car. Robert Gordon made the whole experience truly enjoyable and stress free. He was patient, extremely informative about our new Buick Encore......explaining everything to us. Also he told us if we had any questions once we got home....to not hesitate to come see him or call him. He gave us a great tour of the Patrick dealership....which was very impressive. We feel that the Patrick dealership...... and in particular, Robert Gordon.......a class act. We will not hesitate to return to the Patrick dealership.......and would definitely seek out Robert again. All dealerships should employ more people......as Robert Gordon. Bill Penfield More

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Excellent Experience Excellent attention to detail and completion of the sale. Hector was recommended to us by our daughter and her fiance, who also, each bought a new veh Excellent attention to detail and completion of the sale. Hector was recommended to us by our daughter and her fiance, who also, each bought a new vehicle from Patrick Buick via Hector. He's knowledgeable, patient, and goes above and beyond, and was a pleasure doing business with. We will definitely continue to buy our cars here, and have Hector handle the sale. More

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Great dealership. We have bought 5 cars from them over the years. Excellent service. Mark Houser is our salesman, and goes out of his way to satisfy his customers, We have bought 5 cars from them over the years. Excellent service. Mark Houser is our salesman, and goes out of his way to satisfy his customers, More

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Best dealership I ever worked with Service is the number one reason people return as customers. Every time I call, visit or have my car serviced, I am greeted in a friendly manor, serv Service is the number one reason people return as customers. Every time I call, visit or have my car serviced, I am greeted in a friendly manor, service listens to all my issues and offers solutions. If I'm in a time crunch, I can't expect service to make me a priority but they certainly go out of their way help. This is the first time ever I had a dealership I feel really feel comfortable with. Thank you. More

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Phenomenal Experience! I cannot say enough great things about Mark Houser and the rest of the sales team! They converted me from a loyal, four-time Toyota leaser to a new Bu I cannot say enough great things about Mark Houser and the rest of the sales team! They converted me from a loyal, four-time Toyota leaser to a new Buick Enclave leaser! My experience was phenomenal! More

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We have purchased our vehicles at Patrick's for several years and have always been most satisfied. The after purchase service is just as good, very friendly and professional. All parts of the build several years and have always been most satisfied. The after purchase service is just as good, very friendly and professional. All parts of the building are clean. Service and repair is great, too. Over the years, we have met nearly everyone who works there. Every staff member does a super job! More

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With my first visit, I was favorably impressed by the frienliness and helpfulness of the sales people I met. Everyone seemed to be concerned about meeting my needs. frienliness and helpfulness of the sales people I met. Everyone seemed to be concerned about meeting my needs. More

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We have bought many cars over the years, but by far our experience at Patrick has been the best. Mark was super to work with, answering all our questions and we never felt pressured or forced to make dea experience at Patrick has been the best. Mark was super to work with, answering all our questions and we never felt pressured or forced to make deal after deal. He was great explaining the car and features to us on the sale day and we will definitely buy from Patrick and Mark Houser again. Jackie was warm and friendly when we made our purchase and made us feel like we had a new friend. At the new customer orientation, John took time to talk to us about a minor concern with our vehicle and made an appointment right away to have the vehicle looked at and serviced. Patrick has made believers of us that there are still honest good dealers in Rochester and we will buy from them again. Thanks More

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I would like to begin by thanking Patrick and all it's employees who assisted me on my recent car purchase. I cannot rave enough about my complete experience with this dealership. My salesman, Dennis, was employees who assisted me on my recent car purchase. I cannot rave enough about my complete experience with this dealership. My salesman, Dennis, was informative and easy to work with. I did not feel pressured. The whole process which is often grueling, was made quick and easy. The finance department was excellent, as was my cashier. I will never hesitate to recommend this dealer to my friends and family or return for purchases in the future! More

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