Jae Lee | Page 2

Puente Hills Hyundai responded

Hi there, thank you for the great review! We’re happy to hear Sean and Javier provided professional, reliable service and that you’d choose to work with us again in the future. We genuinely appreciate your support and your business. - Mike L., General Manager

Puente Hills Hyundai responded

Hi there, thank you for the review! We're glad to hear Jae and our team were able to assist you in Korean and that you found everyone friendly. We appreciate you choosing us and look forward to serving you again. - Mike L., General Manager

Puente Hills Hyundai responded

Hi Judie, thank you for sharing your experience. I’m very sorry to hear about the frustration and the inconvenience you went through. This is not the level of communication or clarity we expect from our team. We attempted to locate your visit in our system, but were unable to find matching records, which makes it challenging to review the specifics of what happened. That said, your time is valuable, and you should never feel misled or inconvenienced. I would appreciate the opportunity to speak with you directly so I can better understand the details and address this appropriately with my staff. Please feel free to reach out to me at your convenience. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for the kind review! We’re happy to hear Jae provided considerate, attentive service and anticipated your needs so well. We appreciate your feedback and look forward to assisting you again. - Mike L., General Manager

Puente Hills Hyundai responded

Hi, thank you for the wonderful review! We’re glad to hear you had a great experience with both purchasing and servicing your vehicle, and that Jae and our team took good care of you. We truly appreciate your kind words and your support. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for sharing your experience with us. We’re happy to hear that your first service visit went quickly and smoothly. Joey works hard to provide friendly, efficient service, and we’re glad their support made a great impression. We appreciate you choosing us and look forward to assisting you again. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for your kind feedback. We’re glad to hear that your service visit went smoothly and that Jae provided the helpful support you needed. We appreciate you choosing us and look forward to assisting you again in the future. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for your review! I’m glad to hear you received great customer service and that Jae was efficient and courteous throughout your visit. We appreciate you choosing us and taking the time to share your experience. - Mike L., General Manager

Puente Hills Hyundai responded

Thank you for the great review! We’re glad to hear you enjoyed our quick service and appreciated the car wash. It’s wonderful to know Jae and the team continue to provide top-notch experiences! - Mike L., General Manager

Puente Hills Hyundai responded

Jae has been with our Puente Hills Hyundai service team for a long time. He was promoted to Assistant Service Manager and does a fantastic job providing 5-star experiences for all our guests. Thank you, Mike L. General Manager