Jakub Kania
Jakub Kania at Heiser Toyota

Jakub Kania | Page 64

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
743 Reviews
4.8

743 Reviews

Write a Review

743 Reviews of Jakub Kania

August 05, 2021

Dealership Rating
Employee Rating

Felt they were not going the extra mile to get my business. This is NOT a reflection on our salesman, Alex Hall. Surface scratches on the car - we had to ask to have buffed out. No passenger floor ma More

by KRISNESTINGENPALM
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Hall, Chad Covert

Aug 12, 2021

Heiser Toyota responded

Dear Kris, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Pat Pomeranz by phone at 414-586-7104 or by email at ppomeranz@heiser.com so we can better understand what happened during your experience.

August 04, 2021

Dealership Rating
Employee Rating

James was absolutely fabulous to work with and so we’re all the finance staff! Easy to work with and get it done! Took great care of my daughter with her first car! More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jessica Phillips , Goran Filipovic

Aug 12, 2021

Heiser Toyota responded

Dear Mary, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Mary and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 04, 2021

Dealership Rating
Employee Rating

Alex was great at helping me find my next vehicle. He explained everything to me and helped me get the deal done. Great job Alex. More

by RICHARDSON.ALONTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Alex and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 03, 2021

Dealership Rating
Employee Rating

Salesman Alex did a really good job at showing me the car and very talkative so it was a boring transaction and boring with just signing paperworks and then being done . More

by FUBDAY2222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Alex Hall

Aug 12, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Alex and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 31, 2021

Dealership Rating
Employee Rating

Even during this difficult time of locating a difficult model (V6 Avalon), Al Hussain found found one. And got it here from out-of-state. AND tracked down the Mfr's CO (not easy from Illinois). AND acco More

by Trey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

Aug 12, 2021

Heiser Toyota responded

Dear Trey, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 28, 2021

Dealership Rating
Employee Rating

I will coming back to Heiser because I like the friendly of people who work there. They know what they are doing and have the bedt customer services. More

by zyxiong63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 29, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 26, 2021

Dealership Rating
Employee Rating

Promised time to be done was on time. The quality of services were very good. I love the customer services of Vince Lor. I will come again when I need need cars or need services. Thanks More

by zyxiong63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 27, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 22, 2021

Dealership Rating
Employee Rating

My wife and I recently purchased a 2020 4 Runner from Heiser Toyota. The process was smooth and professional from the start. From trade in of our old vehicle to the delivery of the new one. Our sales per More

by gordonward00
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

Jul 23, 2021

Heiser Toyota responded

Dear Gordon, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new 4Runner!

July 16, 2021

Dealership Rating
Employee Rating

Buying a Highlander at Heiser was the best car buying experience I’ve ever had. Our salesperson, James, was professional, polite, and helpful. I found Heiser to be a very calm, friendly environment whi More

by WHITTLEB_3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Highlander!

July 13, 2021

Dealership Rating

Great Customer Service. James xxxx's explained everything we needed to know about our New Sienna. We were happy with excellent service James gave us. More

by M.HARMON19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Shahat Mohamed

Jul 15, 2021

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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