

272 Reviews
Write a Review272 Reviews of James Banach
May 30, 2025
I am very pleased with the sales and service at Herb Chambers Toyota of Auburn. The best dealer experience I’ve ever had - and I have purchased or leased 14 or 15 cars before coming here. Chambers Toyota of Auburn. The best dealer experience I’ve ever had - and I have purchased or leased 14 or 15 cars before coming here. More
May 27, 2025
Service and tech issues with James B. concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no b concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no brake inspection! After oil change,I had to bring my car back in cause tire rotation was’nt done as requested. . (Jose Jijon-Gaspar was the technician) .Called to address the tire pressure issue with JIm and he just laughed and brushed me off! Called Jeff Krasner to further address the issues and he expressed no concern whatsoever by a don’t care attitude, getting rushed off the phone and practically hung up on! That’s very poor customer service! Rude as well! They show no concern for customers needs as they advertise! Made no effort to make things right! Very poor experience. I’ll take my oil change business elsewhere. I will not do business with Herb Chambers Toyota ever again. , More
Other Employees Tagged: Jeffrey Krasner
May 24, 2025
As always James took excellent care of me and fully resolved my issues. I’ve never been disappointed by his service, the dealership should never let him go!! Thanks again!! resolved my issues. I’ve never been disappointed by his service, the dealership should never let him go!! Thanks again!! More
May 19, 2025
I was greeted immediately with a smile. Very friendly staff. My vehicle was done promptly within an hour and very happy. Very friendly staff. My vehicle was done promptly within an hour and very happy. More
Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Kevin Kobel, Juljan Imeraj, Jennifer Anderson
May 12, 2025
Always great service. Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services More
Other Employees Tagged: Jeffrey Krasner
May 09, 2025
Great, I like to bring my car there , the costumer services is excellent, good job services is excellent, good job More
Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Kevin Kobel, Juljan Imeraj, Jennifer Anderson
May 02, 2025
Awesome service and very nice employees. I highly recommend this dealership when purchasing a vehicle I highly recommend this dealership when purchasing a vehicle More
Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Kevin Kobel, Juljan Imeraj, Jennifer Anderson
May 01, 2025
Alyssa provided great customer service, as usual. She made my experience memorable. Thank you, Alyssa!! She made my experience memorable. Thank you, Alyssa!! More
Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Kevin Kobel, Juljan Imeraj, Jennifer Anderson
April 23, 2025
I have the utmost respect for the people of this dealership. Always pleasant and professional. My most recent service visit with Eric where he chased down and eliminating noises coming from the dash dealership. Always pleasant and professional. My most recent service visit with Eric where he chased down and eliminating noises coming from the dash was successful after two visits. He’s the best! More
Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Christopher Menard, Kevin Kobel, Juljan Imeraj, Jennifer Anderson