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James Banach
James Banach at Herb Chambers Toyota of Auburn

James Banach | Page 12

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of James Banach

June 07, 2023

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Employee Rating

Bad service and it’s was very expensive I can’t believe. And the personal was very rude when I was paying my bills those two lady’s they are no good doing service to the customer sorry. More

by Jomar8548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Kevin Kobel, Juljan Imeraj , Cameron Irvine

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Jul 08, 2023

Herb Chambers Toyota of Auburn responded

Thank you for the feedback. I'm sorry to read about this experience and will review this with the appropriate members of our team. I hope you'll consider giving us the opportunity to provide you with better service in the future. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

May 24, 2023

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Employee Rating

Came to the dealership for my standard 100000 mile visit. Greeted by James and I was quite pleased with the overall experience at the dealership More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2023

Herb Chambers Toyota of Auburn responded

Ed, we're thrilled to hear James provided you with a great experience during your recent visit for your standard 100000-mile service at Herb Chambers Toyota of Auburn! It's wonderful to know this left you quite pleased with our dealership. Thank you for choosing us and we hope to assist you again soon.https://www.dealerrater.com/dp/6478/reviews/10782493#

May 07, 2023

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Employee Rating

Alyssa was very nice to deal with. She kept me informed through out the day. Let me know when the car was ready. Tony the tech did a great job. Jeff runs a great team. Thank you to eve More

by Martin & Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Juljan Imeraj , Cameron Irvine

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May 09, 2023

Herb Chambers Toyota of Auburn responded

Alyssa and the team are glad your visit was so great, Martin! We appreciate your kind words and hope you come to see us for your next service experience! Thank you! - Herb Chambers Toyota of Auburn

April 11, 2023

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Employee Rating

James always provides excellent customer service and is one of the reasons I keep coming back. More

by peter.zompetti
Recommend Dealer
Yes
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Apr 13, 2023

Herb Chambers Toyota of Auburn responded

Thanks for the five stars, Peter! We're glad to hear that James and the rest of the crew here at Herb Chambers Toyota of Auburn could assist you. We hope to see you back for all of your future automotive needs!

March 28, 2023

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Employee Rating

Friendly staff. Very Trustworthy. Very professional. The service person, Julian has always been very helpful. More

by Matosfmfl
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako, Alyssa Moran, Juljan Imeraj , Bryan Arroyo

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Mar 29, 2023

Herb Chambers Toyota of Auburn responded

Thanks for the five stars! We're glad to hear that your visit with us here at Herb Chambers Toyota of Auburn was such a positive one and that Julian could assist you. We hope to see you back!

March 26, 2023

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Employee Rating

Great experience 1st time using this advisor My advisor was great Took his time explaining, not rushing Didn’t have an attitude Would ask for him again! More

by Dancingmama52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, Dat (Brian) Le, Juljan Imeraj , Cole

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Mar 28, 2023

Herb Chambers Toyota of Auburn responded

Thank you for giving us this great five-star review! It makes us happy to know that our team provided great service and we look forward to seeing you again! - Herb Chambers Toyota of Auburn

March 12, 2023

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Employee Rating

James was a great help and he explained everything in detail and concisely. He maid me feel comfortable and got my car serviced on time. More

by Akhorasani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2023

Herb Chambers Toyota of Auburn responded

Thank you for sharing your excellent review! We're so happy that James earned your 5 stars! -Herb Chambers Toyota of Auburn

February 27, 2023

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Employee Rating

Kevin was great with keeping me informed on how the progress was on my vehicle More

by Contilandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Kevin Kobel, Juljan Imeraj , Cameron Irvine

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Mar 01, 2023

Herb Chambers Toyota of Auburn responded

Thank you for sharing your 5 stars! We're so happy that Kevin provided you with an excellent visit! -Herb Chambers Toyota of Auburn

February 12, 2023

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Employee Rating

Excellent customer service and answer is given in detail when a question is asked which I found very helpful. More

by TOBrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2023

Herb Chambers Toyota of Auburn responded

We are so glad you had a great experience visiting our service center! Thank you for rating Herb Chambers Toyota of Auburn five stars!

February 11, 2023

Dealership Rating
Employee Rating

Juilian was excellent! He took care of everything in a professional manner, even remembering my name. Ronald More

by None
Recommend Dealer
Yes

Other Employees Tagged: Juljan Imeraj

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Feb 13, 2023

Herb Chambers Toyota of Auburn responded

Thank you for the review, Ronald! We're happy to hear Juljan took great care of you during your visit and we look forward to seeing you again next time here at Herb Chambers Toyota of Auburn!

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