Great service with a friendly staff.
Everyone is personable and easy to deal with! Thank you for always being top notch!
Everyone is personable and easy to deal with! Thank you for always being top notch!
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by AM
Service Price Transparency
Nov 10, 2025 -
Herb Chambers Toyota of Auburn responded
We're flattered by your kind words for our team! Thank you for being a Herb Chambers Toyota of Auburn customer. See you next time!
2nd time I’ve had to use a dealership for my Camry it was
such an excellent the 1st time I absolutely wouldn’t have gone anywhere else and I returned to HerbChambers because of the customer service. Especial
such an excellent the 1st time I absolutely wouldn’t have gone anywhere else and I returned to HerbChambers because of the customer service. Especially with Jim B. Thank you.
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by Mike.morgan
Service Price Transparency
Oct 27, 2025 -
Herb Chambers Toyota of Auburn responded
Thank you for the glowing feedback, Mike! We're thrilled to hear you had such a positive experience with Jim and the team. We truly value your trust in Herb Chambers Toyota of Auburn! Safe travels ahead!
First time for me at this service center, for 20k
standard maintenance. Service agent James (Jim) was very helpful and professional. Turnaround time was exactly as promised, that alone scores high
standard maintenance. Service agent James (Jim) was very helpful and professional. Turnaround time was exactly as promised, that alone scores high marks for me. I waited in the waiting area which I found to be very comfortable, and very clean. I was impressed and will be going back again in future.
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by Charles R.
Service Price Transparency
Oct 08, 2025 -
Herb Chambers Toyota of Auburn responded
Charles, thank you for sharing your experience with Jim! We are thrilled to hear that you felt comfortable and well taken care of throughout your visit. We truly look forward to seeing you again at Herb Chambers Toyota of Auburn! Have a great day!
Service has always been great.
Wait time is very reasonable. Scheduling an appointment is easy. Amy was great checking me in. Like the special offers
Wait time is very reasonable. Scheduling an appointment is easy. Amy was great checking me in. Like the special offers
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by krausejan
Service Price Transparency
Oct 01, 2025 -
Herb Chambers Toyota of Auburn responded
Thank you for choosing Herb Chambers Toyota of Auburn and sharing your experience with Amy! We’re happy to hear you've always been impressed with our service team. We hope to serve you again! Safe travels!
This was my first time going to herb chambers.
It's very big inside, very clean and comfortable waiting area.
It's very big inside, very clean and comfortable waiting area.
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by farmamamma
Sep 24, 2025 -
Herb Chambers Toyota of Auburn responded
We're thrilled you found our dealership so welcoming! Thanks for choosing Herb Chambers Toyota of Auburn! We hope to see you again soon!
My service advisor James Banach is very professional and
personable! I recommend him very highly!
personable! I recommend him very highly!
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by Geetha
Service Price Transparency
Sep 05, 2025 -
Herb Chambers Toyota of Auburn responded
We truly appreciate your support—thank you for the five stars! – Herb Chambers Toyota of Auburn
After 22 years, 4 new Toyotas, and wanting to trust these
service and sales departments, I give up. Among other repairs they recommended, the removal of rusted rear suspension parts to align the rear end wou
service and sales departments, I give up. Among other repairs they recommended, the removal of rusted rear suspension parts to align the rear end would cost $1400. So they get my car. After getting a call the car was all set. I return to the dealership to be told, gee, we couldn't align the rear end. Maybe it's a bent rear strut. This after my radiator mysteriously failed during a previous visit even though it was fine the previous night. That only cost $700. I can't describe the relief I felt when looking at their contact on my cell I selected, "Send to trash".
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by Wjmilosh
Service Price Transparency
Sep 10, 2025 -
Herb Chambers Toyota of Auburn responded
Thank you for the review. I'm sorry to hear that your recent experiences have caused you to question your confidence in our team. If you're open to discussing this further or have any questions, please feel free to reach out directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com
Service department gets highest marks possible.
Car sales made me lower satisfaction score to a 4.
Car sales made me lower satisfaction score to a 4.
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by rxman1560
Service Price Transparency
Aug 25, 2025 -
Herb Chambers Toyota of Auburn responded
Thank you for the review. We appreciate your feedback about both our sales & service departments, and encourage you to reach out directly if there are any outstanding questions or concerns that we can address for you! - Herb Chambers Toyota of Auburn
The service advisors are very attentive to the clients.
Pleasant and super friendly. Would go again for service needs
Pleasant and super friendly. Would go again for service needs
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by tperkfam6
Service Price Transparency
Aug 21, 2025 -
Herb Chambers Toyota of Auburn responded
It’s great to hear that you enjoyed working with our service team at Herb Chambers Toyota of Auburn! We look forward to assisting you again in the future. Safe travels!
Always an easy experience.
The service staff is the best my 77 years has seen!!
The service staff is the best my 77 years has seen!!
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by GetNUpThere
Service Price Transparency
Aug 18, 2025 -
Herb Chambers Toyota of Auburn responded
We’re glad we could go that extra mile for you! Thank you for choosing us! - Herb Chambers Toyota of Auburn