James Banach

First time for me at this service center, for 20k standard maintenance. Service agent James (Jim) was very helpful and professional. Turnaround time was exactly as promised, that alone scores high standard maintenance. Service agent James (Jim) was very helpful and professional. Turnaround time was exactly as promised, that alone scores high marks for me. I waited in the waiting area which I found to be very comfortable, and very clean. I was impressed and will be going back again in future. More

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Service has always been great. Wait time is very reasonable. Scheduling an appointment is easy. Amy was great checking me in. Like the special offers Wait time is very reasonable. Scheduling an appointment is easy. Amy was great checking me in. Like the special offers More

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This was my first time going to herb chambers. It's very big inside, very clean and comfortable waiting area. It's very big inside, very clean and comfortable waiting area. More

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After 22 years, 4 new Toyotas, and wanting to trust these service and sales departments, I give up. Among other repairs they recommended, the removal of rusted rear suspension parts to align the rear end wou service and sales departments, I give up. Among other repairs they recommended, the removal of rusted rear suspension parts to align the rear end would cost $1400. So they get my car. After getting a call the car was all set. I return to the dealership to be told, gee, we couldn't align the rear end. Maybe it's a bent rear strut. This after my radiator mysteriously failed during a previous visit even though it was fine the previous night. That only cost $700. I can't describe the relief I felt when looking at their contact on my cell I selected, "Send to trash". More

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My service advisor James Banach is very professional and personable! I recommend him very highly! personable! I recommend him very highly! More

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Service department gets highest marks possible. Car sales made me lower satisfaction score to a 4. Car sales made me lower satisfaction score to a 4. More

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The service advisors are very attentive to the clients. Pleasant and super friendly. Would go again for service needs Pleasant and super friendly. Would go again for service needs More

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Always an easy experience. The service staff is the best my 77 years has seen!! The service staff is the best my 77 years has seen!! More

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Excellent job very good job and great ppl very good customer service and very nice people also good knowledge experts and I’m very happy with service customer service and very nice people also good knowledge experts and I’m very happy with service More

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My Family has purchased 8 Vehicles from Herb Chambers Toyota of Auburn. They have all been serviced here as well and traded back with a nice trade in value. The Associates here are all very friendly and Toyota of Auburn. They have all been serviced here as well and traded back with a nice trade in value. The Associates here are all very friendly and knowledgeable. Dan is exceptional and greets his Customers enthusiasm and respect. Susan C More

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