James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
5.0
308 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

30 yrs, 4 mos

5.0

308 Reviews

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308 Reviews of James Gerrard

July 11, 2025

Dealership Rating
Employee Rating

I am first time buyer and Awring Ahmed helped with my first Prius. She is very professional and knowledgeable. All the team were amazing . Thank you More

by Moctarmaaloum17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 27, 2025

Dealership Rating
Employee Rating

I was very happy with the price I got on my trade-in and the new car I purchased.Alex Lavrov was upfront about all costs,and there was no surprise when it came to the final paperwork . More

by sofiiamazu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2025

Suburban Toyota of Farmington Hills responded

Hi Sofiia, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 25, 2025

Dealership Rating
Employee Rating

Alex Lavrov at Suburban Toyota: Incredibly knowledgeable, patiently answered questions, and guided options. Excellent purchasing experience. More

by ometricep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Lavrov, Alex Salata

Jun 25, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 23, 2025

Dealership Rating
Employee Rating

Excellent service and I am very with purchase. Excellent staff from the sale to the manger. Thank you More

by attafmohammed2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2025

Suburban Toyota of Farmington Hills responded

Thank you for sharing your positive experience with us at Suburban Toyota of Farmington Hills! We're glad to hear that our team provided excellent service and made your purchase a satisfying one. Enjoy your new vehicle!

June 21, 2025

Dealership Rating
Employee Rating

We have purchased 3 vehicles from Don. He is extremely professional, engaging and funny! He has always gone above and beyond to ensure we were happy with our choice(and always with a smile More

by sholsenmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Jun 23, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 20, 2025

Dealership Rating
Employee Rating

Don always takes care of us and finds what we need. Great service from dealer More

by marlene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Yu, James Mitchell

Jun 20, 2025

Suburban Toyota of Farmington Hills responded

Hi Marlene, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 20, 2025

Dealership Rating
Employee Rating

This is the best Toyota dealer around. They got me exactly what I was looking for!! Great staff! More

by Laura Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Yu, James Mitchell

Jun 20, 2025

Suburban Toyota of Farmington Hills responded

Hi Laura, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 17, 2025

Dealership Rating
Employee Rating

Really nice ! Helped me right away, answered all my questions, great experience, thank you! Issa More

by roblesjuanmario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 16, 2025

Dealership Rating
Employee Rating

Great customer service, Awring she was very helpful and made the sale experience very pleasant More

by Hikmat Mohammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2025

Suburban Toyota of Farmington Hills responded

Hi Hikmat, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

June 14, 2025

Dealership Rating
Employee Rating

Really good experience at the dealers and the people are great help. Awring Ahmad and James Gerrard were very helpful. More

by rezagyan07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

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