James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

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4.9
341 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

31 yrs

4.9

341 Reviews

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341 Reviews of James Gerrard

March 21, 2026

Dealership Rating
Employee Rating

I was very pleased! Everything went very smooth thanks to Eddie and Donny! I appreciate you all very much! More

by alw72777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Suburban Toyota of Farmington Hills responded

We’re pleased to hear you had such a seamless experience with Eddie and Donny. Thank you for choosing Suburban Toyota of Farmington Hills!

March 20, 2026

Dealership Rating
Employee Rating

Exceptional service from the manager—guided me patiently and secured a fantastic deal. Truly stress-free experience. More

by Ravi Rudrappa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Mar 24, 2026

Suburban Toyota of Farmington Hills responded

Hi Ravi, thank you so much for sharing your outstanding feedback. We are delighted to hear you had such a seamless experience with the Suburban Toyota of Farmington Hills team. See you next time!

March 20, 2026

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Employee Rating

I recently had an absolutely outstanding experience at the Toyota dealership, and I cannot speak highly enough of the incredible team there—especially Robert! From the moment I walked in, I was greeted wa More

by ahinton101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Guthrie, Khristian Goode

Mar 20, 2026

Suburban Toyota of Farmington Hills responded

Thank you for sharing your stellar review of Suburban Toyota of Farmington Hills! It's wonderful to hear Robert and our team went above and beyond to make your experience smooth and enjoyable. We truly value your business and recommendation. See you next time!

March 19, 2026

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Employee Rating

Wasn’t planning on buying a car at all Eddie Morcos wen above and beyond for us the way he treated us with respect and patience we felt amazing to give him our business Very nice honest salesman He gav More

by bbui96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

March 10, 2026

Dealership Rating
Employee Rating

I had a wonderful experience. Awring, Kristian, amd James Gerrad are amazing! They were extremely helpful and kept me informed every step of the way. I will be recommending friend More

by Inez Hodge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed, Khristian Goode

Mar 11, 2026

Suburban Toyota of Farmington Hills responded

Hi Inez, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

February 26, 2026

Dealership Rating
Employee Rating

I had a good experience with Darko who helped me find the right vehicle. There was a small issue with floor liners being in the vehicle upon delivery but the Toyota Farmington Hills team quickly resolved thi More

by Krowell440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darko, Martinovski

Mar 09, 2026

Suburban Toyota of Farmington Hills responded

Thank you for sharing your positive experience with Darko and our team at Suburban Toyota of Farmington Hills! We’re glad we could quickly resolve the floor liner issue. Safe travels in your new vehicle!

February 04, 2026

Dealership Rating
Employee Rating

I enjoyed working with salesperson Eddy and his manager. Thanks you for your time in helping with the purchase of our new to us automoble! More

by rawrace634
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Edward Morcos

Mar 09, 2026

Suburban Toyota of Farmington Hills responded

We’re thrilled Eddy and the team made your experience so smooth and enjoyable! Thank you for choosing Suburban Toyota of Farmington Hills and for sharing your support. Enjoy your new ride!

February 02, 2026

Dealership Rating
Employee Rating

Second car purchased with Don, first a 21 Supra and now. 2026 4 Runner TRD Pro. As always Don was great to work with, super friendly, knows his product, easy to talk to you and problem solve. Another perf More

by timgallison1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 09, 2026

Suburban Toyota of Farmington Hills responded

Thank you for your loyalty and kind words! We're glad Don and our team made your experiences at Suburban Toyota of Farmington Hills smooth and enjoyable. Enjoy your 2026 4Runner TRD Pro!

February 02, 2026

Dealership Rating
Employee Rating

Great service. I got my new RAV4 . Awning and Alex were awesome. Very professional and patient. Thank you for their service! I will referral my friends to them. More

by dedoiswydi02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2026

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

January 14, 2026

Dealership Rating
Employee Rating

Very good service and very nice employees I had a very good time being here and loved it More

by Shazilqaisar23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams, Khristian Goode, Issa Naalbandyan , James Mitchell

Jan 15, 2026

Suburban Toyota of Farmington Hills responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Suburban Toyota of Farmington Hills.

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