James Hicks III
James Hicks III at Heiser Toyota
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James Hicks III | Page 3

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
386 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

19 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.9

386 Reviews

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386 Reviews of James Hicks III

February 01, 2024

Dealership Rating
Employee Rating

James was really nice and easy to work with. He made us feel welcome honestly felt he cared about us. Everyone we worked with was great. More

by AnnJohnDenis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jakub Kania

Feb 02, 2024

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 01, 2024

Dealership Rating
Employee Rating

Great service all the way around. The easy of business was fantastic. Very helpful and friendly. More

by Tyler Oestreich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Feb 01, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us, Tyler. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 01, 2024

Dealership Rating
Employee Rating

This dealership is excellent to work with. I could tell everyone I spoke with was concerned that I have the best experience possible. I enjoyed the entire experience. It made my decision t More

by leemmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Feb 01, 2024

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that James and the team were able to assist you and that you had such a positive experience. We hope you enjoy your new Tundra! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 31, 2024

Dealership Rating
Employee Rating

Professional yet warm & welcoming. All individuals listened and answered questions keeping the whole experience positive. More

by ps2soren
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Shardai Flores

Jan 31, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 31, 2024

Dealership Rating
Employee Rating

I have bought four cars in the last eight years. Outstanding customer service. And service department More

by looseinnsphotos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 30, 2024

Dealership Rating
Employee Rating

Professional staff, answered all our questions without getting hassled. Process of buying went smoothly. No issues. More

by Nope
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Jan 31, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 16, 2024

Dealership Rating
Employee Rating

Great car, great deal! Just wish there wasn’t such a long wait to meet and finish up the deal. We had the car picked out fast and then had to wait two hours to finally get More

by ewessa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Jan 17, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 01, 2024

Dealership Rating
Employee Rating

James Hicks was extremely personable and helpful. He took the time to explain the features of the vehicle, Toyota Care, Toyota factory warranty, and options for financing and leasing. More

by louis.chatfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Jan 01, 2024

Heiser Toyota responded

Louis, here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with James, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 01, 2024

Dealership Rating
Employee Rating

Knowledgeable staff. Friendly. Helpful. Pleasant. Attentive. That’s all I have to say. Good experience. More

by Szeitlin
Recommend Dealer
Yes
Jan 01, 2024

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 31, 2023

Dealership Rating
Employee Rating

James was a pleasure to work with! ! This was my first experience with a car dealership and he is the only person I’d ever want to experience it all over again with. No one would help More

by nisheaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Front counter, representative

Jan 01, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. James and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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