James Hicks III
James Hicks III at Heiser Toyota
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James Hicks III | Page 4

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
388 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

19 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.9

388 Reviews

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388 Reviews of James Hicks III

January 01, 2024

Dealership Rating
Employee Rating

James Hicks was extremely personable and helpful. He took the time to explain the features of the vehicle, Toyota Care, Toyota factory warranty, and options for financing and leasing. More

by louis.chatfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

Jan 01, 2024

Heiser Toyota responded

Louis, here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with James, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 31, 2023

Dealership Rating
Employee Rating

James was a pleasure to work with! ! This was my first experience with a car dealership and he is the only person I’d ever want to experience it all over again with. No one would help More

by nisheaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Front counter, representative

Jan 01, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. James and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 31, 2023

Dealership Rating
Employee Rating

James and HEISER Toyota were great to work with. They found solutions to get us a car while we waited for insurance after an accident. More

by ckmelcher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with James and our team. We're glad to hear we delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 31, 2023

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Employee Rating

They replaced the front brakes and rotors on our 2021 Toyota Highlander a number of months after we purchased the vehicle for free do to breaking issues. Excellent service in making it right even after t More

by Dave Hoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2024

Heiser Toyota responded

Dave, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Jan 01, 2024

Dave Hoyer responded

They replaced the front brakes and rotors on our 2021 Toyota Highlander a number of months after we purchased the vehicle for free do to breaking issues. Excellent service in making it right even after the sale of a vehicle!!! Thanks Heiser Toyota for making it right ☆☆☆☆☆!!!

December 30, 2023

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Employee Rating

This has been the most pleasant car buying experience I have ever had. This has been the most pleasant car buying experience I have ever had. James was experienced, trustworthy, professional and personable More

by mblasczyk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with James here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 30, 2023

Dealership Rating
Employee Rating

If you need a great person to represent you, James is the guy! Outstanding personality, knowledgeable, great listener, works for you, and fights for you. He's not there to give you a big sales pitch. He's no More

by phzlher
Recommend Dealer
Yes
Jan 01, 2024

Heiser Toyota responded

It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 21, 2023

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Employee Rating

I felt James and the sales manager did a great job coming back to the table with a great deal on our truck. More

by Toyota1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garski, Jessica Phillips , Aisha Fernando, Ben Jarvis

Dec 22, 2023

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 18, 2023

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Employee Rating

Fantastic experience buying a used Elantra -- they went above and beyond to help me purchase this car. I drove up from Chicago but had to trust them that the trip would be worth my while and that the car a More

by Denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Dec 18, 2023

Heiser Toyota responded

Thank you, Denise, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 09, 2023

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Employee Rating

My first experience was over ten years ago and I enjoy the staff, and really appreciated Matt who works in the Service department and how he took his time to work with me for close to a month by providing More

by dedwards10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2023

Heiser Toyota responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 03, 2023

Dealership Rating
Employee Rating

James is friendly, knowledgeable and willing to work with you to find the car that works best for your needs. More

by Customer 23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Peter Miszewski

Dec 04, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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