James Lee
James Lee at Phil Long Ford of Denver

James Lee | Page 2

Finance Manager

Phil Long Ford of Denver

7887 W Tufts Ave
Denver, CO 80123

4.8
178 Reviews

James has been helping our customers with the financing of their new vehicles for many years! If you have any questions finance related he usually has the answer! Thanks

4.8

178 Reviews

Write a Review

Dealership Experience

17 yrs

Industry Experience

29 yrs, 11 mos

Specialties & Trainings

AFIP certified

178 Reviews of James Lee

March 30, 2022

Dealership Rating
Employee Rating

Bob Hetsco was one of the nicest people we have ever had the experience in purchasing a car! He went above and beyond to make sure we were happy! He is very professional and has the most charming personalit More

by Happygirl0898
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Phil Long Ford of Denver responded

Thank you for the great feedback about your visit. We agree, Bob is a great asset to our team. Thank you again for the great review. We look forward to the next opportunity to work with you.

March 27, 2022

Dealership Rating
Employee Rating

Great dealership. Excellent sales experience. Smooth delivery of vehicle. Finance department was a quick and seamless. I would recommend Phil Long Ford to anyone looki More

by promjeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hetsko

Mar 28, 2022

Phil Long Ford of Denver responded

Thank you for the recommendation. We are always happy to assist should you need anything more. Take Care!

February 19, 2022

Dealership Rating
Employee Rating

I couldn't have asked for a better car buying experience. I felt like everything was on my terms. I never felt pressured to buy or like I was being taken advantage of. Kieu and James were very helpful throug More

by Zach Ballard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: "Agent Q" Kieu Kha

Feb 19, 2022

Phil Long Ford of Denver responded

Hi Zach, thank you for the kind words. There is nothing more encouraging than to hear that we did a good job. Please let us know if you need anything more, we are here to help.

February 17, 2022

Dealership Rating
Employee Rating

I have bought several cars from Phil Long over the years and been happy with the cars and the salesmen. I also think the service department managers are great to deal with and very helpful if you have a pro More

by ronald
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rhett Butler

Feb 17, 2022

Phil Long Ford of Denver responded

Ronald, thank you for your continued support. Our team strives to deliver top notch customers service every day. Thank you for letting us know how we are doing. We look forward to the next opportunity to serve you.

January 30, 2022

Dealership Rating
Employee Rating

Buying my car was easy, and painless. Great salesman and credit manager. It had been 18 years since I had purchased a car. More

by Stevie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ash Behrouzi

Jan 31, 2022

Phil Long Ford of Denver responded

Hello Stevie, What a GREAT review, we are so happy we earned it. Should you need anything more, we are happy to assist. Until next time, Take Care!

December 30, 2021

Dealership Rating
Employee Rating

Not pleased at all! I purchased an extended warranty on a F350 diesel. Was told by James Lee any hail damage and dents 4" or smaller were covered. Not the case! Was told that a small tailgate sent, and rear More

by gilmore
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chip McCullough

Dec 31, 2021

Phil Long Ford of Denver responded

Gilmore, we are sorry that you were not happy with your recent experience with us. I happy to look into this matter to see if there is anythin mote I can do to assist. If you would like us to look into this more please reach out to us @ 303-933-5530.

Dec 31, 2021

gilmore responded

Darren Lucero reached out this week and Phil Long will fix the dents on the truck that still need to be fixed per our previous agreement. We will be bringing the truck in soon.

December 30, 2021

Dealership Rating
Employee Rating

We are very happy with this dealership and had very good experience purchasing a new vehicle. More

by mmlucasco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yemane Abraham

December 29, 2021

Dealership Rating
Employee Rating

Professional CourteousHelpful TimelyOutcome focused Professional Courteous Helpful Timely Outcome focused and firm Solution oriented Very understanding and experienced Likeable More

by NA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Coles

Dec 30, 2021

Phil Long Ford of Denver responded

Our goal is your 100% satisfaction, so we are so happy to hear you enjoyed your visit. If there is anything more we can do to assist please reach out, We are happy to assist.

December 11, 2021

Dealership Rating
Employee Rating

I lived locally when I purchased my 2015 Mustang from Phil Long. That experience was so good, and despite moving far away, I purchased my 2021 F150 and once again it was a great experience! There will More

by Shredder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Gunn, Brandon Turner

Dec 11, 2021

Phil Long Ford of Denver responded

Shredder, Our team is honored that you have chosen to work with us. Your patriating means so much to us. We look forward to your next visit. Have a Wonderful Day!

December 11, 2021

Dealership Rating
Employee Rating

Very pleasant atmosphere, upon arrival we were greeted almost immediately and pointed in the proper direction to visit with Juan our salesman. Juan had responded a few months prior to an internet request More

by rehobothdistributinginc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Montoya

Dec 11, 2021

Phil Long Ford of Denver responded

Feedback like yours keeps us motivated to keep pushing forward and giving our all. Thank you for taking the time to let us know how we did. Have a Great Day!

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