James McDonald
James McDonald at Mercedes-Benz of Silver Spring

James McDonald | Page 3

Sales and Leasing Consultant

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

Contact Me
5.0
84 Reviews

"I believe the car-buying process should be an exciting milestone, not a high-pressure transaction. Drawing on 30 years of marketing expertise and a decade-plus in automotive sales, I focus on building lasting relationships through the 'Golden Rule' of service. Whether it’s your first Mercedes-Benz or your fifth, I look forward to providing you with a seamless, personalized experience at Mercedes-Benz of Silver Spring.

Dealership Experience

14 yrs, 7 mos

Industry Experience

17 yrs, 3 mos

5.0

84 Reviews

Write a Review

84 Reviews of James McDonald

March 26, 2024

Dealership Rating
Employee Rating

Wonderful customer service Elio answered all my questions and exceeded my expectations! I’m truly happy with my service! More

by Ronchelle.lathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala

Mar 29, 2024

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Safe travels!

March 19, 2024

Dealership Rating
Employee Rating

This is the 4th car I have purchased in the last 10 years with James and this dealership and they never disappoint. I am extremely happy. They are so accommodating and responsive. More

by ktmac35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Jay Son

Mar 21, 2024

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2024

Dealership Rating
Employee Rating

Title: A Fantastic Car Buying Experience with an Exceptional Salesman! If you're looking for a seamless and enjoyable car buying experience, look no further than Edward Moore at Mercedes-Benz of More

by Chiaraslaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Edward here at Mercedes-Benz of Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2024

Dealership Rating
Employee Rating

James McDonald is the best! He will really go to bat for you to get the best deal. His product knowledge is top notch! More

by Pat and Ann
Recommend Dealer
Yes
Jan 06, 2024

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

November 09, 2023

Dealership Rating
Employee Rating

Ed Moore and James McDonald did an outstanding job in representing the dealership. They were very knowledgeable about the vehicle I was buying. This was by far my best experience at a dealership. Ed M More

by barrybwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

October 29, 2023

Dealership Rating
Employee Rating

Ashley Ellis and Edward Moore provided excellent service in the purchase of my new car More

by cameoatkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore , Ashley Ellis

Oct 31, 2023

Mercedes-Benz of Silver Spring responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Nov 14, 2023

cameoatkins responded

Excellent dealer Ms Ellis was my primary salesperson but when she was assisting others Edward and James were able to provide answer to my questions

Nov 14, 2023

cameoatkins responded

Highly rated team MB of Silver Spring

Nov 14, 2023

cameoatkins responded

See you again for my services

Nov 14, 2023

cameoatkins responded

Great team

Nov 14, 2023

cameoatkins responded

5 Star Service

October 04, 2023

Dealership Rating
Employee Rating

Edward Moore was awesome and very patient, professional and friendly. I will give him a 💯 . He explained everything and Dorit was very impressive and very helpful and kind , these guys are a great team I More

by carolinegore9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Oct 05, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2023

Dealership Rating
Employee Rating

They are professional, clean, knowledgeable, and accomodating to whatever questions and concerns that I had. More

by Chiaraslaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2023

Dealership Rating
Employee Rating

My request for certain documents was answered and supplied to me the same day as the request. Very efficient operation. More

by smithhayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa

Sep 03, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2023

Dealership Rating
Employee Rating

Edward Moore is my favorite Mercedes salesman of all time! He came in on his off day to get me my car! Yes, I followed him to his new dealership because he is the only person I want to deal with! He doe More

by ejscottva
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Jun 29, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

3
...

Dealership Inventory (220 Vehicles)

new 2026 Mercedes-Benz GLE 350 car, priced at $70,615
2026 Mercedes-Benz GLE 350
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $58,520
2026 Mercedes-Benz GLC 300
new
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz C-Class car, priced at $60,220
2026 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz C-Class car, priced at $54,770
2026 Mercedes-Benz C-Class
new
Black exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz EQB 300 car, priced at $30,900
2023 Mercedes-Benz EQB 300
used
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz E-Class car, priced at $76,040
2026 Mercedes-Benz E-Class
new
Polar White exterior
Automatic
All-wheel Drive