James McDonald
James McDonald at Mercedes-Benz of Silver Spring
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James McDonald | Page 3

Sales and Leasing Consultant

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
67 Reviews

My names is James McDonald and I have been in the Sales and Marketing Business for the past 30 years. Automotive Sales for 12 yrs 10 of which has been at the Mercedes Benz of Silver Spring location. I pride myself on giving the best customer service and treating clients the way that I like to be treated. I look forward to working with you and making your car buying experience a pleasurable one.

Dealership Experience

12 yrs, 7 mos

Industry Experience

15 yrs, 3 mos

5.0

67 Reviews

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67 Reviews of James McDonald

December 10, 2022

Dealership Rating
Employee Rating

James was very knowledgeable and trustworthy. I highly recommend working with him. He has become our family sales person. More

by TW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2022

Dealership Rating
Employee Rating

James was great! Happy with our purchase. The car runs nice. Trustworthy and reliable services. Definitely recommend. Thank you! More

by nikiaandanthony
Recommend Dealer
Yes

Other Employees Tagged: May Shyne

Dec 12, 2022

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2022

Dealership Rating
Employee Rating

Mercedes Benz of Silver Spring MD is truly a World Class Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s ex More

by edwardbdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elio Ayala, Keith Nichols, Dorit Figueroa, Tom Rodkey , Fidel and Mo in the entry garage

Aug 20, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2022

Dealership Rating
Employee Rating

Edward Moore was superb from our first conversation to the last document I signed. I told him recently out of all the years I’ve been buying cars I have never met a salesman as good as him. I definitely More

by brjpeaches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 12, 2022

Dealership Rating
Employee Rating

He was amazing and on point with the sales. Thank you Edward for the help More

by savage.rokiatu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Faruqui, Edward Moore, Aaron Latham, Cecil McCoy, Percy Agyei-Obese , Papa Cheikh SENE, Julius Elad, Ashley Ellis, Blair Shepherd

Jul 14, 2022

Mercedes-Benz of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2022

Dealership Rating
Employee Rating

He is really nice and polite m’en he explain everything to me and I really like the way he do . More

by Rodrigue kanko
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julius Elad

Jun 29, 2022

Mercedes-Benz of Silver Spring responded

Hi Rodrigue, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2022

Dealership Rating
Employee Rating

This dealer ship was so amazing and everyone was so nice! ! Very pretty and a wonderful place to be! More

by brookeernest84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

May 02, 2022

brookeernest84 responded

Edward was the absolute best! He is the reason I left with an amazing car that I love! He was so nice and I recommend everyone to go to him! He is the absolute best and knows everything and is helpful with everything.

April 24, 2022

Dealership Rating
Employee Rating

I was provided with sales assistance by Edward Moore. He was a pleasure to work with and went out of his way to answer my questions. This allowed me to make a purchase with confidence. Thanks Ed! More

by moribai
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Apr 26, 2022

Mercedes-Benz of Silver Spring responded

Hi Moribai, thank you for your kind review; we are happy to pass along your comments to Edward Moore here at Mercedes-Benz of Silver Spring! Our team is available should you require any extra help.

March 27, 2022

Dealership Rating
Employee Rating

Due to the chip shortage and lack of cars on the lot, I decided to order my car which wasn’t an issue because the process was smooth and easy. It did take a while for the car to come in but I was ok with b More

by Sellerskr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Son, May Shyne

Mar 30, 2022

Mercedes-Benz of Silver Spring responded

Congratulations on your new vehicle! Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 15, 2022

Dealership Rating
Employee Rating

James’ customer service and patience are key. His kindness and expertise has helped me for the past few years when purchasing Mercedes Benz! More

by Ashley D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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