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James Merrill
Refer Me
208 Reviews
As the General Sales Manager at Schaller Acura, my goal is to guide my team to exceed every client's expectations and deliver a true next level experience. helping others grow is my passion, while getting a quality product into the hands of as many as possible is my calling. Ultimately empowering a team to do the same provides me with enormous gratification. Working alongside the entire Schaller team I have the unique privilege to indulge in all the above. I've spent nearly my entire career in the automotive industry and proudly with the Schaller organization since 2012 where I arrived as a Sales Consultant, promoted to Sales Manager and through continued success have achieved the position as the General Sales Manager. I look forward to helping you with your automotive needs, today, tomorrow, and for years to come.
Read moreDealership Experience
11 yrs, 9 mos
208 Reviews
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208 Reviews of James Merrill
August 22, 2021
Great experience! Mike Uhlman, Mike Bansak and James Merrill were a pleasure to deal with. We love our new SUV and would recommend Schaller Acura for anyone looking for a new vehicle. Merrill were a pleasure to deal with. We love our new SUV and would recommend Schaller Acura for anyone looking for a new vehicle. More
by plz
Other Employees Tagged: Mike Uhlman, Michael Bansak
Helpful 
August 16, 2021
I purchased a second car from them. Great experience as always. I highly recommend that place! Service department is wonderful as well. Very friendly people. always. I highly recommend that place! Service department is wonderful as well. Very friendly people. More
by Greg
Other Employees Tagged: Brian Savo, Mitch Miller, Michael Bansak , Pedro Rivera
August 02, 2021
Excellent service! I recommend to anyone looking to buy or even trade, very respectful and Courteous. You feel welcomed and very well taken care of. Keep up the great work!! or even trade, very respectful and Courteous. You feel welcomed and very well taken care of. Keep up the great work!! More
by Nedie
Other Employees Tagged: Brian Savo , Pedro Rivera
July 03, 2021
Excellent service. We worked with Mitch. When they say no pressure sales, they mean it. Plus we got an amazing trade-in value for our car. Thank you for quick and awesome service. pressure sales, they mean it. Plus we got an amazing trade-in value for our car. Thank you for quick and awesome service. More
by Adnan P.
Other Employees Tagged: Mitch Miller, Michael Bansak
July 01, 2021
Everyone at this dealership was extremely helpful and knew the cars inside and out. There was no pressure or gimmicks. Michael U. spent loads of time with us before and after our purchase making sure we knew the cars inside and out. There was no pressure or gimmicks. Michael U. spent loads of time with us before and after our purchase making sure we understood the difference between the models and showing us all the features in the car we purchased. He answered all our questions and was very patient with us. This dealership made purchasing a car easy. More
by A&M
Other Employees Tagged: Mike Uhlman , Mike Kurowski, Pedro Rivera
May 28, 2021
awesome experience here, was never pressured and they presented a very fair offer and also had a very fair trade in price. very pleased with it all and no regret driving up to the Manchester for this dea presented a very fair offer and also had a very fair trade in price. very pleased with it all and no regret driving up to the Manchester for this deal. More
by pazminop
Other Employees Tagged: Brian Savo, Mitch Miller
April 18, 2021
Courteous and respectful from the moment we walked in. Tried to accommodate us every way they could. Even the manager came over several times to make sure our needs were being met. Tried to accommodate us every way they could. Even the manager came over several times to make sure our needs were being met. More
by Vyles
Other Employees Tagged: Mike Uhlman, Michael Bansak
April 09, 2021
Michael Bansak was professional in every way. He did not pressure us at all. He was very friendly and knowledgeable about the car. He offered his services if required in the future, and has responded to ema pressure us at all. He was very friendly and knowledgeable about the car. He offered his services if required in the future, and has responded to email questions promptly. More
by BobSanta
Other Employees Tagged: Michael Bansak
June 02, 2020
I’ve used Schaller Acura since 2015. Everyone is extremely professional and very customer driven. Just bought a new car and was very pleased with their ability to deal while social distancing. I wo extremely professional and very customer driven. Just bought a new car and was very pleased with their ability to deal while social distancing. I would highly recommend Schaller Acura. More
by Rellumc
Other Employees Tagged: Brian Savo, Mike Uhlman , Jason (in Service)
May 15, 2020
Jeff Norwood and the Schaller Team are true professionals. Jeff and the Schaller team went out of their way to accommodate my family during our recent purchase. This is my 3rd straight car with Jeff and he i Jeff and the Schaller team went out of their way to accommodate my family during our recent purchase. This is my 3rd straight car with Jeff and he is an absolute pleasure to work with. His professionalism and responsiveness are world class. Brian was incredibly helpful on the financial side of the deal. Thanks again for a tremendous experience during a difficult time. -Dan and Kate O More
by doaks100
Other Employees Tagged: Brian Savo , Jeff Norwood
