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Jamie Annese
899 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
22 yrs, 2 mos
899 Reviews
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899 Reviews of Jamie Annese
January 25, 2019
Work promised not completed Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager com Five times in a row needed to return for work to be completed. Then received different quotes for same work on different visits. Finally a manager completed the work after beginning it two months prior. More
by Lost Customer
Verified CustomerOther Employees Tagged: Nick Hawk
January 21, 2019
when out of warrenty ....pricing is too high I would rate the service as excellent, but if not under warranty go elsewhere as the price at a dealer is ridiculous. They wanted $125 for a 10 bumpe I would rate the service as excellent, but if not under warranty go elsewhere as the price at a dealer is ridiculous. They wanted $125 for a 10 bumper cover! More
by DANKOEHN
January 19, 2019
Steve Venden & entire team at Ferman is the BEST!!! Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. H Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. He pays attention to every little detail and stage of process from showing the car to walking you through finance, warranty, service, etc. I love the entire team here! The service department (Jamie, Jami, is also the best in the industry, making sure your you have superior service in as short of time as possible and are committed to making sure your car is at it’s top condition, without recommending unnecessary services or parts. I will continue to go back! More
by mlp6498
Other Employees Tagged: Cesar Tereso, Joe Cleaver, Karl Alvarez , Jamie Byrd, Steven Venden
January 01, 2019
They did a fantastic job I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car More
by PATTONCJ
Other Employees Tagged: Nick Hawk, Kyle Silcox, Bob Murray , Phil Bennis, Erin Chaparro, Jack Dennis, Brandy Kennedy, David Soto, Steven Venden
December 29, 2018
Battery check customer service rep was friendly and courteous. I especially like the texting to let me know the approx. time of completion. Thank you for your great customer service rep was friendly and courteous. I especially like the texting to let me know the approx. time of completion. Thank you for your great service. More
by YANKEESRULE718
December 27, 2018
Great service! My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is f My car is always taken to the dealership . Courteous service from the moment you pull up in the service area . Given a tour of The waiting area is fully equipped with goodies and coffee. Just a really nice relaxing time makes waiting a piece of cake . More
by hellobeautifulsalon
Other Employees Tagged: Cesar Tereso, Joe Cleaver , Kenny Russell
December 26, 2018
Excellent service Very friendly staff. Always kept me up to date on status of vehicle. Great experience. Would recommend to anyone looking for quality service for their Very friendly staff. Always kept me up to date on status of vehicle. Great experience. Would recommend to anyone looking for quality service for their BMW. More
by d.ryan1114
December 19, 2018
Amazing experience! Always committed to excellence! César, Tomás, Jamie A. & Jamie Byrd went over and above to ensure I was out quick and my vehicle was perfect and everything was addressed before my wa César, Tomás, Jamie A. & Jamie Byrd went over and above to ensure I was out quick and my vehicle was perfect and everything was addressed before my warranty expired! More
by mlp6498
Other Employees Tagged: Cesar Tereso , Jamie Byrd, Tomas Hernandez, Steven Venden
December 19, 2018
Very satisfied Great experience from scheduling service work to completion for a couple of recall items. Jamie was very cordial and helpful, so was any other associa Great experience from scheduling service work to completion for a couple of recall items. Jamie was very cordial and helpful, so was any other associate I was in contact with More
by mk
December 17, 2018
BMW service Highly professional service experience! From the moment I rolled into the service area I felt confident that I was involved in a premier first class s Highly professional service experience! From the moment I rolled into the service area I felt confident that I was involved in a premier first class service arena. From the coffee, to the pasties, to Jamie, to the guy who picked me up after my car was done. They all were coordinated and orchestrated! Bravo BMW! More
by DP
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